JacksonvilleFLRecruiter Since 2001
the smart solution for Jacksonville jobs

Virtual Experienced Tax Associate

Company: Intuit
Location: Jacksonville
Posted on: October 17, 2020

Job Description:

Overview

If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax * Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules * Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. * Prior tax preparation experience in a tax practice or retail setting required. * PTIN required * Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA * Strong customer service skills with ability to empathize and instill confidence * Ability to work within a team to assist in preparation of accurate tax returns in a timely manner * Strong Research skills and the ability to quickly use online resources to find answers * Critical thinking and problem solving * Persistence and determination * Willingness to utilize audio/visual tools to communicate with customers

* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well * Friendly and reassuring on camera

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns * Compiling/preparing tax returns for TurboTax Customers * Gathering/organizing and accurately entering customer data in the federal and state tax returns for review * Communicate directly with the customer as needed * Coordinate customer meetings and follow-up * Communicate updates to credentialed tax experts on assigned customers * Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries * Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

* Accurate and complete customer data entered in tax returns for credentialed tax expert review * High quality customer interactions and experiences * Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions * Proficient with technology and solid knowledge of computer operations and software. * Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Jacksonville , Virtual Experienced Tax Associate, Accounting, Auditing , Jacksonville, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Looking for a Accountant with a CPA designation
Description: CPA 3-5 YEARS EXP Tax Accountant - Quickbooks and Ultra Tax - Senior Level EXPERIENCE is what matters most AND Family
Company:
Location: Jacksonville
Posted on: 10/22/2020

IT Healthcare Recruiter - Tampa, Florida - Temp To Hire
Description: IT Healthcare Corporate Recruiter - Senior Level - Tampa, FL br br Partners with business customers and Talent Acquisition Consultants to assess recruiting needs and identify key recruitment objectives. (more...)
Company:
Location: Jacksonville
Posted on: 10/22/2020

Senior Valuation Professional
Description: I am currently seeking a Senior Valuation Professional with litigation support skills to join an established practice. Full health coverage, paid holidays, personal time off, 3 contribution to safe-harbor (more...)
Company:
Location: Jacksonville
Posted on: 10/22/2020


Looking for a Recruiting Assistant
Description: Immediate need for a Recruiting Assistant to coordinates and manages all staffing related activities associated with hiring candidates for this Fortune 500 company. br br Primary Activities and (more...)
Company:
Location: Jacksonville
Posted on: 10/22/2020

Certified Public Accountant - 1
Description: This Certified Public Accountant Position Features: br Great Pay to 80K
Company:
Location: Jacksonville
Posted on: 10/22/2020

Looking for Active 220 and 440 Insurance Representatives -
Description: Looking for ACTIVE 220 and 440 Insurance Representatives for an opportunity in Jacksonville'
Company:
Location: Jacksonville
Posted on: 10/22/2020

Looking for a Tax Preparer that would like to Join a Great Team!
Description: POSITION SUMMARY br Prepares various Federal and State returns, schedules and forms in accordance with federal and state requirements to meet the time sensitive needs of both our legal representatives (more...)
Company:
Location: Jacksonville
Posted on: 10/22/2020

Accounts Payable Clerks - Oracle Required
Description: Job Description: CORE FUNCTIONAL RESPONSIBILITIES Under direct supervision, performs duties necessary for preparing
Company:
Location: Jacksonville
Posted on: 10/22/2020

Looking for a Quality Assurance in Accounts Receivables Department
Description: Quality Assurance Analyst for a Fortune 500 Comp br Job Summary: br Support the daily functions of the Receivables Management team. Responsible for enhanced quality initiatives, call quality monitoring, (more...)
Company:
Location: Jacksonville
Posted on: 10/22/2020

Looking for a Talented Recruiting Coordinator -
Description: Position Summary: This position is responsible for working closely with the Recruiting team, assisting with any and all steps in the recruitment and selection process, and other applicant/employee-related (more...)
Company:
Location: Jacksonville
Posted on: 10/22/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Jacksonville RSS job feeds