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Medical Billing / Collections Specialist

Company: Vaco Staffing
Location: Jacksonville
Posted on: November 22, 2021

Job Description:

Now Hiring Strong Customer Service Reps or Consumer Collectors to train as Medical Billing/Collections RepPay: $16.50/hrHours: M-F from 9a-6pTrue Contract to HireWill sit On-SiteVaco is hiring for a Collections Specialist in Jacksonville, Florida. This is an onsite job and is a contract to hire.**Must have 1 year of experience in collections or payment processing**Job SummaryResponsible for collections activities in the office to include reviewing and analyzing accounts and collecting overdue balances.Essential Functions, Duties, and Responsibilities* Run and review customer aging on a weekly basis and address delinquencies* Outbound calls to accounts with past due balances to determine reason for nonpayment* Maintain detailed account notes and follow up information regarding collection calls and status* Make suggestions to improve processes that allow customers to pay invoices within terms* Respond to phone, email, and fax requests from customers for invoice copies, statementcopies, proof of deliveries, and other necessary information to allow customers to make payments* Input customer credit card payments/refunds into the system* Resolve customer short payments by determining if credits or repayments are required* Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, orshipping, or duplicate billings* Identify unapplied cash payments and submit requests to match up payments and invoices accurately* Request tax exemption certificates and ensure accounts maintain current exemption status* Assist in managing shared mailbox with incoming customer requests* Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances* Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issuesEducation and Experience* High School Diploma or Equivalent.* Prior Accounting experience or equivalent combination of education and experience.* Ability to work effectively with all levels of internal and external associates/customers/colleagues.* Demonstrated ability to effectively communicate both verbally and in writing.* Ability to develop and maintain collaborative relationships with all levels within the organization.* Ability to follow through on issues, make informed decisions that comply with policies and procedures, complete tasks and problem-solve.* Ability to manage multiple priorities.* Possess intermediate to advanced level knowledge of Microsoft Office software applications.* Ability to work with minimal supervision.* Use of SAP and Southware (for historical purposes)

Keywords: Vaco Staffing, Jacksonville , Medical Billing / Collections Specialist, Accounting, Auditing , Jacksonville, Florida

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