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Credit and Collections Specialist

Company: Armstrong Fence Co
Location: Jacksonville
Posted on: January 16, 2022

Job Description:

Credit and Collections SpecialistArmstrong Fence Co is seeking a dependable and detailed oriented individual with strong customer service and organization skills for our Billing Specialist position.This individual will work in our Jacksonville, FL location. -Minimum requirements

  • Must be 18 years of age
  • Valid driver's license
  • High School diploma or GED
  • Must meet all medical fitness for duty requirements for the position
  • Strong ability to perform well under pressure and in stressful situations and circumstance
  • Flexible hours
  • Willing to work OT
  • Pass background check (no -felonies -or sex offenses)
  • Pass -drug screening
  • Pass -pre-employment physical
  • Reliable transportation
  • Has 1+ years of Collection and/or Credit experience
  • Has 1+ years of Construction experience
  • Experienced knowledge of QuickBooks Enterprise -Essential Duties
    • This position will assist in all aspects of accounts receivable and some accounts payable, including billing, collections, payment posting, report generation, miscellaneous deposits, journal entries, analyzing and problem resolution for outstanding balances, and processing liens and late fees.
    • Ensure timely efficient billing of invoices as needed to our customer accounts.
    • Develop and maintain strong working relationships with partners and customers in order to deliver the best total customer experience
    • Make routine collection calls/emails to determine status of accounts, ensuring timely payment of receivables, and resolution of customer issues preventing payments as necessary.
    • Understand customer infrastructure, processes, and identify appropriate contacts in order to successfully address customer issues impacting payment performance
    • Respond to customer requests for invoices ticket copies, or statements
    • Back up to answering all incoming telephone calls and greeting visitors
    • Back up to fielding all incoming seller leads, evaluate them and schedule seller appointments with sales representatives
    • Filing and copying
    • Various special projects monthly/quarterly as directed by the Executive or Department Head
    • All additional responsibilities as assigned by the Department Heads and President.
    • Collection calls to customers regarding outstanding invoices
    • Assists Sales Representatives with necessary documentation for project folders
    • Effectively interacts with a diverse group of clients and visitors as well as internal contacts at all levels of the organization.
    • Processing Payments
    • Independent judgement is required to plan, prioritize and organize diversified workload. -
    • Other duties may be required as needed.Experience/Education
      • Knowledge of construction billing & collection procedures
      • Experienced with Quick Books
      • Proficient in Microsoft Office (Word, Excel & Outlook)
      • Self-starter, can work primarily without supervision, ability to multitask is necessary
      • Strong data entry & general math skills
      • Ability to manage a high-volume workload efficiently
      • Strong interpersonal & communication skills
      • Familiar with progressive billing/invoicing
      • Ability to work with deadlines, prioritization, and organization of workload.
      • Must be well-organized and detail-oriented
      • Able to understand work directions and communicate effectively with supervisors and fellow employees.
      • Minimum of 1-year experience required in requested or similar field.
      • Valid driver's license required.
      • experience in continued administrative functions and customer service
      • Excellent communication skills
      • Good phone personality
      • Extremely computer savvy (excel/internet searches/outlook/quick data entry/scheduling)
      • Flexible hours
      • Customer service oriented and team player
      • Thrives in a fast-paced environment while inputting job data with speed and accuracy being able to follow directionsBenefits:
        • We offer competitive compensation and a strong benefits package including medical, dental, vision, flexible spending accounts, short term disability, vacation and life insurance.
        • We are an equal opportunity employer and promote a drug free workplace. -To apply, please respond to this posting or apply online at our website www.armstrong-fence.com.
          • WALK-IN APPLICATIONS ARE NOT ACCEPTED.
          • To learn more about Armstrong Fence, please visit our website at www.armstrong-fence.com

Keywords: Armstrong Fence Co, Jacksonville , Credit and Collections Specialist, Accounting, Auditing , Jacksonville, Florida

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