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Quality Assurance Manager

Company: FIS
Location: Middleburg
Posted on: May 16, 2022

Job Description:

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 1 - 5%Job DescriptionWe are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?About the role:As a Quality Assurance Manager---as a direct the activities of a software quality assurance function. Develop quality standards for company products and oversee development and execution of software test plans and analysis of test results.What you will be doing?GENERAL DUTIES & RESPONSIBILITIES--- Provides guidance in the preparation of technical appraisals of programming languages and systems, computational software and related technology.--- May oversee integration of computers in overall functions of scientific computation, data acquisition transmission and processing.--- Selects, develops and evaluates personnel to ensure the efficient operation of the function.--- Conducts internal studies and/or audits on client and product development/engineering or operations team activities to evaluate if processes and deliverables fulfill requirements for quality, to uncover errors or deficiencies in processes and deliverables and to identify strengths and opportunities for improvement; studies and audits include issues such as profitability, productivity and quality.--- Manages and/or participates in overall audit process.--- Monitors applicable business unit work to ensure consistency and compliance with standard processes.--- Contributes to the tactical and strategic planning for future quality programs.--- Stays current with process-related industry standards.--- Communicates quality information throughout the organization.--- Supports development and delivery of training in quality matters.--- Leads and mentors quality assurance team members.--- Other related duties assigned as needed.What you will need:EDUCATION REQUIREMENTS:

  • Bachelor's degree in finance or adult education or the equivalent combination of education, training, or work experience.GENERAL KNOWLEDGE, SKILLS & ABILITIES:
    • Thorough, detailed knowledge of FIS systems and products trained as well as FIS proceduresEffective presentation and interpersonal skills
    • Understanding of and ability to demonstrate adult education principles and techniquesClassroom management skills
    • Understanding of banking and financial services industries and products including commercial and consumer banking, lending, insurance, wealth management, online banking, card services and bill payment services
    • Strong verbal and written communication skills; clear, tactful and constructive
    • Proficient with technology and office automation tools and applications
    • Customer service skills, understanding and focusing on client needs, establishing credibility and building positive, professional, relationships with clients
    • Team skills including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
    • Strong time management, problem solving, project management, leadership and negotiation skills
    • Attention to detail
    • Resourcefulness, flexibility, versatility, dependabilityWhat we offer you:A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:
      • A voice in the future of fintech
      • Always-on learning and development
      • Collaborative work environment
      • Opportunities to give back
      • Competitive salary and benefits.Vaccination RequirementsNotice to all US applicants: All employees must be fully vaccinated against COVID-19. -Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .EEOC StatementFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is supplement document For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass

Keywords: FIS, Jacksonville , Quality Assurance Manager, Accounting, Auditing , Middleburg, Florida

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