Quality Assurance Manager
Company: FIS
Location: Middleburg
Posted on: May 16, 2022
Job Description:
Position Type : Full time Type Of Hire : Experienced (relevant
combo of work and education) Education Desired : Bachelor of
Computer Science Travel Percentage : 1 - 5%Job DescriptionWe are
FIS. Our technology powers the world's economy and our teams bring
innovation to life. We champion diversity to deliver the best
products and solutions for our colleagues, clients and communities.
If you're ready to start learning, growing and making an impact
with a career in fintech, we'd like to know: Are you FIS?About the
role:As a Quality Assurance Manager---as a direct the activities of
a software quality assurance function. Develop quality standards
for company products and oversee development and execution of
software test plans and analysis of test results.What you will be
doing?GENERAL DUTIES & RESPONSIBILITIES--- Provides guidance in the
preparation of technical appraisals of programming languages and
systems, computational software and related technology.--- May
oversee integration of computers in overall functions of scientific
computation, data acquisition transmission and processing.---
Selects, develops and evaluates personnel to ensure the efficient
operation of the function.--- Conducts internal studies and/or
audits on client and product development/engineering or operations
team activities to evaluate if processes and deliverables fulfill
requirements for quality, to uncover errors or deficiencies in
processes and deliverables and to identify strengths and
opportunities for improvement; studies and audits include issues
such as profitability, productivity and quality.--- Manages and/or
participates in overall audit process.--- Monitors applicable
business unit work to ensure consistency and compliance with
standard processes.--- Contributes to the tactical and strategic
planning for future quality programs.--- Stays current with
process-related industry standards.--- Communicates quality
information throughout the organization.--- Supports development
and delivery of training in quality matters.--- Leads and mentors
quality assurance team members.--- Other related duties assigned as
needed.What you will need:EDUCATION REQUIREMENTS:
- Bachelor's degree in finance or adult education or the
equivalent combination of education, training, or work
experience.GENERAL KNOWLEDGE, SKILLS & ABILITIES:
- Thorough, detailed knowledge of FIS systems and products
trained as well as FIS proceduresEffective presentation and
interpersonal skills
- Understanding of and ability to demonstrate adult education
principles and techniquesClassroom management skills
- Understanding of banking and financial services industries and
products including commercial and consumer banking, lending,
insurance, wealth management, online banking, card services and
bill payment services
- Strong verbal and written communication skills; clear, tactful
and constructive
- Proficient with technology and office automation tools and
applications
- Customer service skills, understanding and focusing on client
needs, establishing credibility and building positive,
professional, relationships with clients
- Team skills including ability to establish and maintain
effective working relationships with all levels within
organization, internally and externally
- Strong time management, problem solving, project management,
leadership and negotiation skills
- Attention to detail
- Resourcefulness, flexibility, versatility, dependabilityWhat we
offer you:A career at FIS is more than just a job. It's the change
to shape the future of fintech. At FIS, we offer you:
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits.Vaccination RequirementsNotice
to all US applicants: All employees must be fully vaccinated
against COVID-19. -Individuals with a disability (including a
medical condition) or sincerely held religious beliefs or practices
that prevent them from getting the vaccine may request an exemption
from the vaccine requirement.Privacy StatementFIS is committed to
protecting the privacy and security of all personal information
that we process in order to provide services to our clients. For
specific information on how FIS protects personal information
online, please see the .EEOC StatementFIS is an equal opportunity
employer. We evaluate qualified applicants without regard to race,
color, religion, sex, sexual orientation, gender identity, marital
status, genetic information, national origin, disability, veteran
status, and other protected characteristics. The EEO is the Law
poster is supplement document For positions located in the US, the
following conditions apply. If you are made a conditional offer of
employment, you will be required to undergo a drug test. ADA
Disclaimer: In developing this job description care was taken to
include all competencies needed to successfully perform in this
position. However, for Americans with Disabilities Act (ADA)
purposes, the essential functions of the job may or may not have
been described for purposes of ADA reasonable accommodation. All
reasonable accommodation requests will be reviewed and evaluated on
a case-by-case basis.Sourcing ModelRecruitment at FIS works
primarily on a direct sourcing model; a relatively small portion of
our hiring is through recruitment agencies. FIS does not accept
resumes from recruitment agencies which are not on the preferred
supplier list and is not responsible for any related fees for
resumes submitted to job postings, our employees, or any other part
of our company.#pridepass
Keywords: FIS, Jacksonville , Quality Assurance Manager, Accounting, Auditing , Middleburg, Florida
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