Modis Office Coordinator / Branch Operations Specialist
Company: Adecco
Location: Jacksonville
Posted on: June 24, 2022
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Job Description:
About the role The Office Coordinator / Branch Operations
Specialist is the person who ensures that business with our
recruiting and sales teams is running smoothly. This individual
will support our leaders and team members with reporting,
onboarding, orientation, updating information, team communications
and general office management. If you enjoy being in a
people-facing role where you are the go-to person for all things
business operations, please consider applying! What you'll be doing
------Greet candidates and applicants for testing and interviewing.
Answer and route incoming calls as necessary.
------Complete weekly branch reports, including but not limited to:
Headcount Stats Report, Key Metrics Report, Starts and Ends Report,
Branch Roster, and the Consultant Board.
------Generate consultant new hire paperwork (including contracts)
and ensure proper completion. Maintain personnel files including
I-9 Form files. Act as liaison with Modis' Corporate Immigration
Department regarding immigration issues. Ensure that the e-Verify
is completed in compliance with Modis policies. Ensure that
consultant drug, background, and credit checks are performed in
compliance with our client contract agreements and Modis
policy.
------Generate client contracts as needed, performing any necessary
client credit checks. Ensure accurate completion of all necessary
client paperwork. Forward all necessary client paperwork to
corporate office and maintain organized client files.
------Ensure initial placement and updated payroll and billing data
are submitted to the Back Office on a regular basis to ensure that
assignment information is always accurate and current.
------Review client contracts to ensure that Modis assignments and
candidate expenses are set up properly and are in compliance with
these agreements. When applicable, ensure that consultants are
aware of the client's expense reimbursement policy.
------If the branch does not have a CRR, track consultant bill/pay
rate anniversaries and assignment end dates. Notify BDM 30 days
prior to the end date/anniversary so the BDM has enough time to
request a bill rate increase or a contract extension.
------Assist consultants with weekly timesheets and ensure that
each consultant submits a billable-hours timesheet, Paid Time-Off
Timesheet or Holiday Timesheet by running the appropriate Decision
Studio Reports. Submit zero hour timesheets, when necessary.
--- Assist consultant and/or client in obtaining consultant logins
into the client time reporting system (if applicable). In addition,
obtain login into the client time reporting/billing system for
Modis use to confirm that consultants are entering their hours on a
timely basis, entering their hours correctly and that the bill
rates in the system match the Modis bill rates. These Modis logins
should also be shared with the appropriate Client Services
Specialist.
------Communicate all new and current Modis policies and procedures
to the branch staff employees and consultants.
------Assist the Back Office with correcting timesheets,
billing/invoice issues, or collections as requested by the Back
Office. Review the "Invoice Held Report" and immediately take
action to resolve any issues. Review the Hold Report from
Contractor Payables, which represents Independent Contractor or
Subcontract timesheets that were received and completed by Payroll,
but have not received Vendor invoice. Contact Vendors to request
that they submit invoice immediately. Review the Aging Reports (in
Decision Studio) on a weekly basis and alert the Managing Director
of any aging issues.
------Ensure timely communication between the branch and the
corporate office by responding to all emails/phone calls within 24
hours.
------Perform New Hire Orientation for staff employees. Assist
Managing Director with tracking staff employee Absence Tracking
Forms and ensure that these forms are sent to Staff Payroll in a
timely fashion.
--- Administrative functions to include: order office supplies,
marketing collateral and Modis promotional items as needed.
Distribute messages, mail and incoming faxes; and send invoices and
expense reports to corporate for payment. ------Audit I-9 forms for
accuracy ------Assist in credit and collections. ------All other
duties as assigned by Manager. About you EDUCATION/EXPERIENCE &
OTHER POSITION REQUIREMENTS:
------High school diploma or equivalent; College degree
preferred
------1 year prior experience in a customer service role and 1-2
years prior experience in a financial role (AP, AR, Payroll) or
Human Resources helpful
------Proficient in MS Office applications
------Ability to meet deadlines in a timely fashion and effectively
multitask assignments or duties
------Ability to communicate effectively verbally and in
writing
------Ability to work effectively in a team environment with
minimal supervision
------Ability to operate multi line phone Why choose us? It's an
exciting time to be part of our team. We're proud to be a global
thought-leader and care about doing the best job we can to ensure
better futures for everyone. We do this by building our Future@Work
strategy as a united team of 30,000+ colleagues with a collective
spirit working in over 60 countries globally. You'll have the
opportunity to grow across a variety of interesting jobs and
careers over our extensive portfolio of global brands. We empower
our colleagues to work in the smartest, most efficient ways to
achieve total balance between the demands of their jobs and their
lives. That's why we give you the autonomy and support you need to
work in the way that makes you most productive, agile, confident,
and insightful. Putting people first, pioneering with a collective
spirit and always advancing with a growth mindset -that's what we
stand for at the Adecco Group. Here, we are all individuals with a
unique perspective on the world we live in. That's what makes us
stronger. Whoever you are and whatever your background, you can be
yourself. So, we aim to build on the attributes that make you, you.
We offer a range of world-class resources for upskilling and
development, satisfying your curiosity while the sharing skills,
knowledge, and expertise to grow together.
Make an impact where it matters most.
Equal Opportunity Employer/Veterans/Disabled
The Company will consider for employment qualified applicants with
arrest and conviction records
The Company may require proof---of COVID-19 vaccination at time of
hire based on client policies or certain regulatory
requirements.--- As such, TAG may require you to report your
COVID-19 vaccination status at time of hire unless prohibited by a
state law.--- ---The Company will consider requests for exemption
based on medical/disability or religious reasons, or additional
reasons if permitted by state law A journey to bring out the best
in you We believe that having an understanding of the hiring
process helps you to prepare, feel, and be, at your best. As a
global, multi brand organization with multiple different roles, our
application process can vary.
On our career site, you will find some of the key steps you can
expect to guide you along the way.
Keywords: Adecco, Jacksonville , Modis Office Coordinator / Branch Operations Specialist, Administration, Clerical , Jacksonville, Florida
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