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Office Clerk

Company: Kemper (UK) Ltd
Location: Jacksonville
Posted on: November 11, 2018

Job Description:

Requisition Number KPL-******AF Post Date 11/6/2018 Title Office Clerk City Jacksonville State FL Description Position Summary: Under immediate supervision, reviews, rates, and enters statistical coding on individual personal lines insurance policies and applications from agents and brokers, processing subject to specific guidelines. Reviews endorsements, renewals, and related forms to relive the underwriter of more routine processing functions. Functions as part of a team or teams servicing an assigned group of agents. * This is a 6-9 month contract Position Responsibilities: - Reviews and rates routine renewals, endorsements, and applications which cannot be processed on the automated system, referring those items that do not meet criteria to the underwriter for review. - Performs premium statistical coding entry for new business, endorsements, renewals, and cancellations following well defined procedures. - Reviews error lists and related documents, correcting errors, obtaining additional information, or following up as necessary. - Requests and processes inspection reports and motor vehicle records according to specific guidelines referring exceptions to the underwriter. - Contacts agents to obtain correct or missing information and answers and questions the agents may have, within authoritative limits. - Calculates refunds for endorsements, cancellations, and premiums due on new or changed endorsements. - Maintains and updates specific rating and coding manuals as required. - Assists the underwriter and Personal Lines Marketing Manager in effective agency management and training by providing feedback at scheduled team meetings; watches for trends in agency submissions, and communicates these to the teams. - Maintains a record of work processed and submits work reports as required. Informs supervisor of pending or anticipated work backlogs. - Provides timely, courteous, and accurate service regarding underwriting and related matters to agents and to policyholders. Provides timely, courteous, and accurate service regarding underwriting and related matters to agents and to policyholders. - Answers inquiries, both written and verbal, or directs to proper individual or department for response. - Maintains liaison with service departments, such as Accounting, Agency Support, and Policy Typing, setting up policy typing instructions for specific policies, as required. - Keeps Manager informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to Manager for direction. Position Qualifications: - Education equivalent to graduation from high school, supplemented by courses in mathematics and typing. - No previous work experience required; however, six or more months of experience on the job is required to learn the procedures and proficiently perform the duties in this position. Our employees enjoy great benefits: - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Protect what you love with discounts on home and auto insurance products. - Get employee discounts for shopping, dining and travel through Kemper Perks. Kemper at a glance With $11 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in auto, home, life, health and valuables insurance products for individuals, families and businesses. Kemper's underwriting companies* are rated A- (Excellent) and Infinity Property & Casualty is rated A (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper companies service seven million policies and rank among the top 25 personal lines property and casualty writers and the 2016 Ward's 50 Top Performers list of life insurance companies. *Alliance United Insurance Company is not rated. We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V -MO +CB -ZR -GD +IN -MSJ -PT

Keywords: Kemper (UK) Ltd, Jacksonville , Office Clerk, Administration, Clerical , Jacksonville, Florida

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