Clinical Education Associate
Company: University of St. Augustine
Location: Saint Augustine
Posted on: August 7, 2022
Job Description:
The mission of The University of St. Augustine for Health
Sciences is the development of professional health care
practitioners through innovation, individualized, and quality
classroom, clinical, and distance education.
GENERAL SUMMARY
The Clinical Education Associate performs a variety of
administrative duties to support the Clinical Education Department
s goal of ensuring a successful clinical education experience
through successful and timely selection and placement of student
internships; leading to transition from classroom to
commencement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensures all required student documentation is accurate and
current, including health and admission requirements
- Works directly with central functions/faculty/students to
maintain accurate clinical site requirements.
- Attends campus meetings to explain and/or distribute pertinent
materials to students as necessary as a follow-up to orientation.
Inform students on who their primary point of contact will be while
enrolled; answers questions and provides clarification regarding
specific requirements for clinical site and the placement
process.
- Prepares letters, memos, and other forms of communication to
internal and external constituencies
- Works closely with faculty and students to facilitate
successful clinical experiences; identifies student issues and
addresses them in a courteous, accurate and timely manner
- Works directly with clinical education faculty to ensure
successful student clinical experiences
- Maintains accurate student and site information in Exxat and
Salesforce
- Develops and maintains effective working relationships with
clinical site personnel to facilitate student placement; maintains
contact with sites to obtain information on internship
opportunities
- Communicates, coordinates, and confirms with clinical sites to
determine internship availability and placement for students via
email and telephone in a timely and professional manner
- Maintains accurate and confidential student clinical education
files in accordance with University, FERPA and HIPAA
requirements
- Responds to site affiliate inquiries and questions; addresses
concerns in a courteous, accurate and timely manner
- Performs duties in support of University s core values
- Maintains databases such as Exxat/Salesforce as needed for all
program
- Creates and delivers reports as requested by department head to
faculty for the purpose of student placement
- Creates and delivers reports as requested by department
head
- Proactively and strategically seeks placement offers from
clinical partners
- Adheres to and upholds department process and policies
regarding placement process
- Drives collaboration and One University model OTHER DUTIES AND
RESPONSIBILITIES May perform other duties and responsibilities that
management may deem necessary from time to time.
POSITION IN ORGANIZATION
Reports to : Manager, Clinical Education
Positions Supervised : This position has no direct reports but may
manage student worker schedules and timesheets, if assigned
TECHNICAL, MANAGERIAL & PEOPLE SKILLS REQUIRED
To perform this job successfully an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Incumbents will be evaluated, in part, based on
performance of each essential function. Reasonable accommodations
may be made to enable individuals with disabilities to perform
essential functions.
EDUCATION and/or EXPERIENCE
- High school diploma; Undergraduate degree in healthcare or
business preferred
- 1-2 years administrative/customer service experience required,
preferably in post-secondary education or healthcare
- Experience with database management
- Accurate data entry skills
- Strong interpersonal skills including effective verbal and
written communication skills
- Ability to work accurately in a highly dynamic environment
- Ability to multitask and prioritize to complete tasks and
projects with tight deadlines
- Exhibit patience and a positive attitude in establishing and
encouraging a learning environment
- Ability to work collaboratively as part of a team, and to
interact effectively with colleagues, administrators, faculty
members and students, as well as external constituencies
- Familiarity with the needs of students and a diverse student
population
- Proficiency in Microsoft Office suite and Salesforce
LICENSURE and/or CERTIFICATION
Valid driver s license for State of residence and at least minimum
liability insurance required by State
TRAVEL
Position may be required to travel within the United States; up to
10%
BUSINESS COMPETENCIES
To perform the job successfully, an individual should demonstrate
the following competencies:
- Collaborates - Building partnerships and working
collaboratively with others to meet shared objectives.
- Being Resilient - Rebounding from setbacks and adversity when
facing difficult situations.
- Instills Trust - Gaining the confidence and trust of others
through honesty, integrity, and authenticity.
- Drives Results - Consistently achieving results, even under
tough circumstances.
- Innovation - Creating new and better ways for the organization
to be successful.
- Customer Focus - Building strong customer relationships and
delivering customer-centric solutions. WORK ENVIRONMENT
Work is performed primarily in a standard office environment but
may involve exposure to moderate noise levels. Work involves
operation of personal computer equipment for six to eight hours
daily and includes physical demands associated with a traditional
office setting, e.g., walking, standing, communicating, and other
physical functions as necessary.
The University of St. Augustine for Health Sciences is an equal
opportunity at will employer and does not discriminate against any
employee or applicant for employment because of age, race,
religion, color, disability, sex, sexual orientation or national
origin.
Keywords: University of St. Augustine, Jacksonville , Clinical Education Associate, Education / Teaching , Saint Augustine, Florida
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