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Health Plan Education Specialist

Company: Nascentia Health
Location: Jacksonville
Posted on: August 7, 2022

Job Description:

Position Description:The Education Specialist assists with MLTC Education Team in providing interactive, hands-on training to new and existing staff: implements, coordinates and assists with the evaluation of the education provided to the Care Team and works with the clinical and non-clinical teams and leadership to implement best practices. This role can be supported from any of our regional offices in Rome, Syracuse, Latham, Buffalo, and Rochester and provides a Hybrid work model.Performance Responsibilities and StandardsCollaborates with MLTC Education Staff to develop training and update current educational programs and modules, selecting appropriate delivery method and delivers content.Continue to develop and updates the Care Coordination training manual.Oversees the training and education for all Care Team s. Provides ongoing training, support and mentoring to staff.Meets regularly with Care Team and clinical team and makes recommendations for process improvement.Participate in creating and streamlining of Care Team processes.Serve as a resource to Care Team s daily needsImplement, review and update processes and resources related to the Care Team 's role.Develop a system and process to objectively measure Care Team competencies and to monitor the quality of the training delivery.Actively participates and oversees performance improvement and continuous quality improvement (CQI) activities for Care Team s.Provide education and support for Care Team s including support of coaching plan and/or PIP'sOther duties as assigned.Requirements:Associate degree in related field, or equivalent experience. Bachelor's degree preferred.3-5 years' experience in the healthcare industry or a degree as a Medical Assistant.Proven analytical and problem-solving skills to identify potential issues and participate in their resolution.Proficiency with computer systems, working knowledge of Microsoft Office, Internet, and various software applications.Demonstrate ability to work independently and collaboratively with ability to adapt to shifting priorities, demands and timelines.Demonstrates discretion in handling confidential and sensitive information.Accuracy and attention to details and follow through.Excellent communication skills, verbal and written.Physical Requirements:Speaking/visual/hearing ability sufficient to comprehend and express written/verbal communicationFrequent sitting, standing, walking.Pushing, pulling, reaching, and kneeling frequently.Ability to lift and move objects up to 40lbs.Extended periods of computer useHepatitis B Category II for the Hepatitis B Vaccine Program-Employee who rarely has contact with Blood and body fluidsCompensation & Benefits:Competitive Salary with:401K with generous Employer matchMedical, Dental, Vision plansOn-Site Employee Fitness Center and Gym MembershipPartially funded HSAPaid Time Off and Extended Sick LeaveShort/Long term DisabilityExceptional work/life balanceEmployee Assistance Program (EAP)Much More!________________________________________________About Nascentia Health:Nascentia Health is leading the way in home care, post acute care and long-term community health. A healthcare system without walls, Nascentia is an innovator in the concept of healthcare, truly focused on the patient as a whole. By serving people in their homes, Nascentia Health is able to provide true holistic care. We can address immediate needs, help support positive long term medical and lifestyle choices that provide for better outcomes, leverage cutting edge in-home care technologies, and help avoid unnecessary visits to busy healthcare facilities.Our employees are our greatest asset. They work hard every day to make our system amazing and are dedicated to our mission of being the premier home and community-based care system for the regions we serve. We want everyone to love what they do, be excited about coming to work, and take pride in being part of our team. ________________________________________________Nascentia Health is an Equal Opportunity Employer (EOE)Employment is contingent upon negative results of a pre-hire drug screen

Keywords: Nascentia Health, Jacksonville , Health Plan Education Specialist, Education / Teaching , Jacksonville, Florida

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