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DevOps Engineer (open to remote)

Company: Custom Ink
Location: Jacksonville
Posted on: April 8, 2021

Job Description:

Description Custom Ink, the leader in custom apparel for groups and communities, is all about bringing people together. That''s what inspires our innovative online platform, world-class customer support, and award-winning work environment. With 1,600+ team members (Inkers), we are passionate about the success and well-being of our team and have earned frequent recognition as a top workplace from such organizations as Fortune Magazine and The Washington Post. Our customers are counting on us to come through for them, and thats important to all Inkers - no matter what role theyre in. What sets us apart? We win awards. We''ve won a Google mobile web hack-a-thon, ranked in the top 10 of DC area companies that tech talent wants to work (through Hireds Global Brand Health Report) and our Design team took 2nd place in an Adobe design contest. Custom Ink also has an award winning culture Were involved in the engineering community. We attend, speak at, and host engineering related events, like Code and Coffee, Papers We Love, 757rb and RubyLoCo We''re dedicated to Innovation. We are passionate about trying new things and we follow through with 10% time and hosting regularly scheduled full-team hack-a-thons. How youll make a difference: As a member of the Web Operations Team, you will provide our eCommerce and Operations Technology groups with IT Operations support for our external sites along with internal facing applications. You must be a positive and proactive problem-solver with the ability to think on your feet while providing excellent customer service. What youll do: As a Systems Engineer, you will provide production support, DevOps integration and technical support. Daily tasks will include troubleshooting and resolving IT related issues to include Linux, Windows, networking and performance. Additional tasks will include managing ticket queue, monitoring usage, participating in on-call rotation, and managing alarms.Self-motivation and ability to learn on the job is vital to your success. You will be fanatical about customer satisfaction, possess the ability and desire to master new and relevant technologies, and be able to effectively translate these into your daily responsibilities. In this role you should be comfortable taking ownership over small projects with minimal direction. What were looking for: This position requires flexibility to work additional hours and be on-call when necessary. In addition, the ideal candidate will have: 3+ years of IT/DevOps experience Academic background in IT/Computer Science is preferred Experience with Linux and Windows Server is required. Experience with AWS CloudFormation, Terraform, or other IaC Basic understanding of managing in an IaaS/PaaS is required; familiarity of Amazon Web Services, Azure or Google Cloud is preferred Demonstrated ability to work independently and as part of a team, including on-call and after-hour support Experience as primary point of contact and demonstrated expertise with end-user Experience with system implementations and process improvements Experience developing small apps / APIs. Effective communication and problem-solving skills Technical Skills: This positions requires journeyman level skills in most of these technologies: Database administration of one platform (Oracle, MySQL, PostgreSQL) Version Control, CI/DC and Deployment software such as CircleCI, AWS CodeDeploy and Git Containerization and deployment strategies (K8s, Openshift, Lambda, Fargate) Scripting familiarity in Bash, Powershell, Perl, Ruby, JavaScript and/or Python Monitor and alarming software to include AWS CloudWatch, NewRelic andSplunk On-Call (VictorOps) Knowledge of Ruby on Rails, nginx/apache is preferred Some familiarity with Serverless technologies like AWS Lambda, Google Cloud Functions, or Microsoft Azure Functions In addition, you must share our company valuespracticing the Golden Rule, taking Ownership and driving and embracing Innovation. CustomInk, LLC ("Custom Ink") is an Equal Opportunity Employer. We celebrate diversity in all forms and are committed to maintaining a discrimination-free workplace that treats applicants and employees with dignity and respect. Our employment process is conducted without regard to race, color, religion, nationality or ethnic background, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, protected veteran status, genetic information, or other attributes protected by state, federal, and local law. by Jobble

Keywords: Custom Ink, Jacksonville , DevOps Engineer (open to remote), Engineering , Jacksonville, Florida

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