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Sr. Technical Writer

Company: FIS
Location: Jacksonville
Posted on: November 22, 2021

Job Description:

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 1 - 5%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the team:The team is a group of highly skilled platform engineers. The team is engaged in building, releasing and operating technology products and services to support an elastically scalable and fault tolerant engineering platform. In addition, we are exploring the evolution of containerized runtimes and looking to take advantage of emerging technology around service mesh and serverless.-What you will be doing:

  • Researches, writes, edits and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way.
  • Performs usability testing with clients on documentation and utilizes feedback to improve documentation and standards.
  • Composes or updates material for reports, manuals, briefs, proposals, technical and administrative publications concerned with work methods and procedures and installation, operation and maintenance software and hardware.
  • Selects appropriate media and distribution methods.
  • Assists in establishing style guidelines and standards for texts and illustrations to meet business needs.
  • Reads previous documentation and design notes and uses computer-based training, or company technical products to gather and research technical information for use in more complex documentation.
  • Interviews programmers, engineers, developers and other technical personnel.
  • Organizes material and completes writing assignments according to set standards, e.g., order, clarity, conciseness, style and terminology.
  • May maintain records and files of work and revisions, may select photographs, drawings, sketches, diagrams and charts to illustrate material, assist in laying out material for publication and arrange for typing, duplication and distribution of material.
  • Creates, compiles and delivers more complex system/software developmental documentation packages from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications and programming notes.
  • Assists in creating project plan, etc. for completing documentation.
  • Other related duties assigned as needed.What you bring:
    • Technical writer for Core Engineering standards, included but not limited to VMware, SQL, Oracle, Windows, RHEL, Middleware
    • 5+ years experience in excellent written and verbal communication skills, with a demonstrated talent for explaining complex concepts in easy-to-understand terms.
    • Ability to quickly learn complex software systems and financial industry business concepts.
    • Proficiency in mapping and organizing information for multiple audiences, languages, and outputs.
    • Excellent problem-solving skills and High degree of flexibility in response to project challenges in a fast-paced development environment.
    • Ability to work equally well independently and as a team player.Added bonus if you have:
      • Some infrastructure engineering background.
      • Knowledge of technical concepts used in enterprise environment.What we offer you:
        • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
        • A broad range of professional education and personal development possibilities - FIS is your final career step!
        • A competitive salary and benefits
        • A variety of career development tools, resources and opportunities
        • The chance to work on some of the most challenging, relevant issues in financial services & technology.Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .EEOC StatementFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available hereFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass

Keywords: FIS, Jacksonville , Sr. Technical Writer, Engineering , Jacksonville, Florida

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