Sr. Solutions Engineer
Company: Hashicorp
Location: Jacksonville
Posted on: April 18, 2024
Job Description:
About the role...
This person will need to be located in Georgia, Florida, or North
Carolina (where the accounts sit)
As a Sr. Solutions Engineer at HashiCorp, you will work across the
entire customer journey supporting pipeline creation, technical
win, onboarding, consumption and renewal. In collaboration with one
or more sales executives, you'll provide technical expertise
breaking complex topics into business value around Cloud, Security
& DevOps solutions.
In this role you can expect to...
- Serve as trusted advisor to aligned accounts, technical teams
and business stakeholders during the pre-sales and post sales
cycles
- Exhibit strong communication skills and the ability to
influence decisions through effective presentations, demos,
technical engagements, and workshops
- Understand the customer's journey from their current state to
their future state by designing a technical and business-focused
solution to drive adoption and growth after the initial sale and
across the portfolio
- Prove business value of HashiCorp products in solving the
customer's business problems and driving their return on
investment
- Regularly contribute to post sales activities such as customer
QBRs, cadence calls, hold customer office hours, monitor usage, and
deliver roadmap sessions with limited support
- Seek to drive expansion in current product lines as well as
adoption of additional product lines
- Partner with multi-functional teams such as Solutions
Architecture Specialists, Customer Success Managers, Product
Management and Engineering drive success across the customer
journey
- Provide authoritative guidance on DevOps concepts with strong
skills in infrastructure architecture, cloud, IT operations,
security, and development technologies and processes
- Establish and maintain a deep understanding of the overall
HashiCorp technology portfolio and the competitive landscape
You may be a good fit for our team if you have...
- 5+ years technical pre-sales / Sales Engineering experience or
equivalent experience - practitioners are appreciated as well
- Proficiency in understanding concepts and technologies in
DevOps, IT operations, security, cloud, microservices, containers,
and scheduling platforms
- Knowledge and experience with existing HashiCorp tools such as
Vagrant, Packer, Terraform, Consul, Nomad, Vault and others
- Experience with implementing software products or solutions to
large and dynamic enterprise companies
- Experience working well in a highly dynamic / team environment
that focuses on providing above industry standard customer
service
- Ability to travel as needed. Domestic and occasional
international travel required and varies by team (-25%)
#LI-Remote
Keywords: Hashicorp, Jacksonville , Sr. Solutions Engineer, Engineering , Jacksonville, Florida
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