Business Process Engineer Senior
Company: Disability Solutions
Location: Jacksonville
Posted on: May 2, 2024
Job Description:
Position Type : Full time Type Of Hire : Experienced (relevant
combo of work and education) Education Desired : Bachelor of
Business Administration Travel Percentage : 0%Job DescriptionAs the
world works and lives faster, FIS is leading the way. Our fintech
solutions touch nearly every market, company and person on the
planet. Our teams are inclusive and diverse. Our colleagues work
together and celebrate together. If you want to advance the world
of fintech, we'd like to ask you: Are you FIS?About the
roleAdvanced role. Acknowledged business process subject matter
expert (SME) and authority within organization and/or company.
Develops large and/or complex business process solutions that cross
business, technical, functional and client domains. Can effectively
communicate at the client level: promotes, presents, analyzes
and/or trains process to client staff, leaders and executives.
Participates in and contributes to new business pursuit for clients
with stated business process requirements, requests, questions or
needs.About the team FIS is hiring within the Capital Markets,
Business Process Services (BPS) division. The position will reside
within a new Operations Engineering team, whose scope of work is to
Drive Operational Efficiencies & Discipline Across BPS. The initial
team will consist of 7 members driving change within business
service functions spread out globally. There are plenty of
opportunities to grow and learn as this team redesigns business
processes through standardization, simplification, and the
implementation of automation solutions.What you will be doing
- Plans, performs and implements process improvement initiatives,
e.g., Business Process Management (BPM) , Lean or Six Sigma.
- Responsible for most complex business and systems process
analysis, design and simulation.
- Diagrams and evaluates existing processes.
- Organizes, leads and facilitates cross-functional project
teams.
- Develops metrics that provide data for process measurement,
identifying indicators for future improvement opportunities.
- Recommends and facilitates quality improvement efforts.
- Collects data to identify root cause of problems.
- Measures performance against process requirements.
- Aligns improvement to performance shortfalls.
- Provides consultation on the use of re-engineering techniques
to improve process performance and product quality.
- May deliver presentations and training courses including
measurement, analysis, improvement and control.
- Surveys and analyzes best practices for techniques and
processes.
- May lead re-engineering team and act as project manager.
- Communicates team progress.
- Performs cost and benefit analyses.
- Other related duties assigned as needed.What you bring
- Broad knowledge of FIS' products and services, business
practices and processes
- Typically requires 8 or more years of demonstrated business
process analysis/consulting experience and at least three process
improvement projects as the project lead.
- Minimum Lean Six Sigma Green Belt certification required.
- Requires highest level understanding of organization's business
systems and industry requirements.
- In-depth knowledge of financial services industry practices,
regulations and processes
- Basic knowledge of one or more end-to-end systems development
life cycles, i.e., waterfall, iterative and other modern approaches
to software development and conversion methodologies (e.g. SAFe
Agile, SDLC)
- Advanced knowledge of the tools, techniques and principles used
in business process development, documentation and
re-engineering.
- Advanced proficiency in one or more appropriate process
methodology, e.g., BPM, Lean, Six Sigma, Agile
- Proficiency in quality management methods, tools and
technologies
- Excellent verbal and written communication skills to technical
and non-technical audiences of various levels in the organization,
e.g., executive, management, individual contributors
- Excellent training/presentation skills to educate the
organization on new or updated processes
- Willingness to shares relevant technical, process, and/or
industry knowledge and expertise to other resources
- Excellent analytical, decision-making, problem-solving,
interpersonal, team-building, negotiation, conflict management and
time management skills
- Ability to persuade and influence others on the best approach
to take
- Ability to estimate work effort for project sub-plans or small
projects and ensure the project is successfully completed
- Is resourceful and proactive in gathering information and
sharing ideas
- Bonus if you have led operational efficiency efforts that had a
technological solution, i.e. automation of processes using RPA or
some form of AI.What we offer youAt FIS, you can learn, grow and
make an impact in your career. Our benefits include:
- Competitive salary and attractive benefits
- A multifaceted job with a high degree of responsibility and a
broad spectrum of opportunities
- A modern, international work environment and a dedicated and
motivated team
- Diverse and collaborative atmosphere
- Professional and personal development resources
- Opportunities to volunteer and support charitiesFIS is
committed to providing its employees with an exciting career
opportunity and competitive compensation. The pay range for this
full-time position is $84,720.00 - $142,320.00 and reflects the
minimum and maximum target for new hire salaries for this position
based on the posted role, level, and location. Within the range,
actual individual starting pay is determined additional factors,
including job-related skills, experience, and relevant education or
training. Any changes in work location will also impact actual
individual starting pay. Please consult with your recruiter about
the specific salary range for your preferred location during the
hiring process.Privacy StatementFIS is committed to protecting the
privacy and security of all personal information that we process in
order to provide services to our clients. For specific information
on how FIS protects personal information online, please see the
Online Privacy Notice.EEOC StatementFIS is an equal opportunity
employer. We evaluate qualified applicants without regard to race,
color, religion, sex, sexual orientation, gender identity, marital
status, genetic information, national origin, disability, veteran
status, and other protected characteristics. The EEO is the Law
poster is available here supplement document available hereFor
positions located in the US, the following conditions apply. If you
are made a conditional offer of employment, you will be required to
undergo a drug test. ADA Disclaimer: In developing this job
description care was taken to include all competencies needed to
successfully perform in this position. However, for Americans with
Disabilities Act (ADA) purposes, the essential functions of the job
may or may not have been described for purposes of ADA reasonable
accommodation. All reasonable accommodation requests will be
reviewed and evaluated on a case-by-case basis.Sourcing
ModelRecruitment at FIS works primarily on a direct sourcing model;
a relatively small portion of our hiring is through recruitment
agencies. FIS does not accept resumes from recruitment agencies
which are not on the preferred supplier list and is not responsible
for any related fees for resumes submitted to job postings, our
employees, or any other part of our company.#pridepass
Keywords: Disability Solutions, Jacksonville , Business Process Engineer Senior, Engineering , Jacksonville, Florida
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