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Active Directory and Cloud Services Engineer

Company: Masterapp Labs
Location: Jacksonville
Posted on: August 17, 2019

Job Description:

IC Active Directory and Cloud Services Engineer The Active DirectoryCloud System Engineer has responsibilities to implement, configure and maintain the IAMS instance of Active Directory and our Cloud Infrstructre. This individual will assist to manage end-to-end aspects of the services including but not limited to production infrastrcture deployment, troubleshooting, standards, vendor management, and day to day configuration. Other responsibilities include driving stability, disaster recovery, monitoring along with the resolution of incidents and problems, maintenance support, application platform change control, and automation of processes and procedures. This individual will work closely with other teams within client to drive technology standards and consistency across IT Services. Client Technology Technology has always been at the heart of what we do and deliver at client. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is kclient to us being more innovative as an organization. Client Technologyneeds through supports our technology three business units Client Technology (CT) - focuses on developing new technology services for our clients. It enables client to identify new technology-based opportunities faster, and pursue those opportunities more rapidly. Enterprise Workplace Technology (EWT) EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience. Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting client and client data, and our information management systems. The opportunity This individual will support and manage all end-to-end aspects of the Active Directory and Cloud service. This will include building infrastructure, deploying servers and configuration changes to the environment. Other responsibilities include driving stability including resolution of incidents and problems, maintenance and support, application platform change control, and automation of processes and procedures. This individual will work closely with other teams within client to drive technology standards and consistency across IT Services. Your key responsibilities Ability to make key decisions as thclient relate to service disruptions and problems Ability to work well within a multi-disciplinary team structure, but also independently Ability to work with 3rd party vendors (Microsoft) for escalation of service issues Demonstrates analytical and systematic approach to problem solving. Ability to plan, schedule and monitor work activities in order to meet time and quality targets. Ability to rapidly absorb new technical information, business acumen, and apply it effectively. Good appreciation of wider field of information systems, its use in relevant employment areas and how it relates to business activities Skills and attributes for success Degree in Computer Science or related discipline or equivalent work experience Fluent in English language - written and verbal ITIL Foundation Certification Flexibility in scheduling with a willingness to work extra non-standard hours on occasion Ability to deal efficiently with escalations and difficult situations such as restoring services, and people under pressure Ability to work well within a multi-disciplinary, multi-cultural team structure, but also independently Strong interpersonal and verbal and written communication skills Ability to meet agreed deadlines with demonstrable productivity Some travel may be required based on project or operational needs To qualify for the role you must have Minimum 5 to 7 years of experience in similar role. Ideally, you ll also have Certifications in Active Directory and Cloud Infrastructures and understanding of core Microsoft technologies. A plus would be experience with PowerBroker, Ping Directory, Splunk and Active Roles Server.

Keywords: Masterapp Labs, Jacksonville , Active Directory and Cloud Services Engineer, Engineering , Jacksonville, Florida

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