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Assistant Operations Manager (Final Mile) - Jacksonville

Company: Daryl Flood, Inc.
Location: Jacksonville
Posted on: October 16, 2020

Job Description:

Who We Are
Daryl Flood companies specialize in providing customer-first, full service relocation, home delivery, warehousing, and moving services in the US and abroad. We have 15 locations across the US, and our corporate headquarters operate out of Coppell, Texas. We are a Client-focused, market-driven organization that is continually on the lookout for talented individuals who want to work in an environment that fosters teamwork and rewards performance. Our employees are encouraged to think and act like owners of the company, and at Daryl Flood everybody has a stake in the outcome.
What We Offer

  • A competitive benefits package, 10 paid holidays, and 2 weeks paid time off in the first year.
  • A tuition reimbursement plan where employees are encouraged to continue their education and development opportunities.
  • A winning culture and rewards success through our Gainsharing program, where profits are shared among our team members. Now Hiring for an Assistant Operations Manager for our Home Delivery / Final Mile Division in Jacksonville!
    The Assistant Operations Manager is responsible for supporting the Operations Manager in the overall execution and performance of the operation for a specific location, including staffing, customer relations, performance, and direction of the overall operation.
    Assistant Operations Manager - Essential Duties & Responsibilities:
    • Demonstrate ongoing effort toward developing a solid understanding of the business scope under the DF Logistics.
    • Work towards obtaining and maintaining certifications in the core business spectrum.
    • Assist in the recruitment and development of staff and Independent Contractors.
    • Ensure that practices, policies and procedures are enforced and consistently implemented.
    • Schedule and participate in negotiations with Vendors, Contractors and Service Providers to secure best value/service standards are met.
    • Assist in development of the plan of annualized equipment, vehicle, and staffing needs for budgetary establishment purposes.
    • Active involvement in learning and reviewing P&L performance ensuring decisions and practices coincide with budgetary goals.
    • Actively review key performance measurements and ensure process improvement strategies are identified and incorporated.
    • Keep the Operations Manager well informed of all matters relating to performance, personnel issues, business opportunities, etc.
    • Conduct monthly meetings and training sessions designed to inform and improve upon performance of staff members and Independent Contractors
    • Provide for the protection, maintenance, safety, security, and custody of company assets, assuring careful and diligent use thereof.
    • Monitor staff and Independent Contractors performance - expanding, modifying and/or abandoning strategies and/or tactics as necessary, and make recommendations to the Operations Manager based on conclusions reached.
    • Establishing effective communication and relationships with customers to ensure performance measurements and goals are understood and achieved, and that new business opportunities are capitalized upon.
    • Implement and enforce company policies, standards, and procedures. Promote and espouse the company mission statement.
    • Develop, recommend, and help manage annual operation budget, by working actively in the budget process with the Operations Manager.
    • Drive initiatives that contribute to long-term excellence.
    • Responsible for compliance with Local, Federal and State legislation pertaining to personnel, equipment, vehicle and building matters.
    • Coordinates, resolves, and responds to issues as they pertain to the Operation's performance.
    • Monitor Quality Control Scores and address with Independent Contractors.
    • Design and implement Quality Control Scores Incentives Program with the Operations Manager.
    • Assist in organizing and maintaining Independent Contractor files
    • Assist in organizing and maintaining Independent Contractor equipment files
    • Assist in maintaining Independent Contractor's required licensing
    • Assist in any other area of operations that may need assistance
    • Other duties and tasks as assigned. Who We Are Looking For:
      At Daryl Flood, we look for smart people with great attitudes to join our growing team! If you meet the below requirements, we encourage you to apply and take the next step in furthering your career.
      Assistant Operations Manager - Education and Experience
      High School Diploma, GED, or equivalent required. Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred. Minimum of two (2) years' experience in the transportation, logistics, or related industry required. Experience working in a dispatch role strongly preferred. Valid state driver's license required.

Keywords: Daryl Flood, Inc., Jacksonville , Assistant Operations Manager (Final Mile) - Jacksonville, Executive , Jacksonville, Florida

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