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Installation Manager - LHWS

Company: LeafFilter
Location: Jacksonville
Posted on: October 17, 2020

Job Description:

Job Description:

Primary Purpose: Responsible for management of installation department within a field office. Ensure branch runs efficiently by following all protocols, procedures, and SOPs. Includes management of support staff which may include Service Technicians, Field Trainers, and Administrative Assistants. Maximize installation efficiency and quality through proper training, scheduling, and inventory management. Essential Duties and Responsibilities: * Schedule contracted installation orders with homeowners and assign subcontractors to maximize efficiency and customer satisfaction * Ensure jobs are installed daily to improve location attainment and effectiveness * Recruit, train, coach and develop installation subcontractors, field trainers, and service technicians both in-office and the field * Improve subcontractor retention rates through impactful training and engagement * Responsible for driving proficiency and efficiency amongst installation subcontractors * Works with the Field Trainer on individual performance, abilities, and capacities of the installers * Execute weekly administrative tasks in a timely and professional fashion * Partner with leadership on identifying systemic training gaps and propose solutions to address gap * Provide daily reporting to leadership on key metrics such as installation volume, cash turn, unfunded, etc. * Follow established job site safety rules, OSHA guidelines and company safety policies and procedures * Recruit installation independent contractors as needed Minimum Skills and Competencies: * Team oriented, driven professional with combination of field experience, managerial and hands-on skillsets * Must be highly agile, have great work ethic and fantastic attention to detail * Must have proven ability to work in a fast-paced, dynamic environment with multiple priorities * 3+ years of successful experience in residential water treatment, plumbing, home construction, remodeling, and/or installation management * Track record of successfully recruiting, training, coaching, onboarding subcontractors * Ability to teach others through hands-on and documentation-based learning methods * Excellent verbal and written communication skills * Excellent presence and communication skills in presentation situations * Strong customer service focus and ability to positively interact with customers as well as sales team * Computer proficiency with Microsoft Outlook, Word, Excel * Active and valid driver's license * Ability to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Desired Skills: * Prior experience in scheduling and working with subcontractors * Deep experience interacting with sales team as well as customers * Bilingual - English and Spanish a plus but not required Physical Requirements: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Please send your resume to cclapper@leafhomesafetysolutions.com for immediate consideration. #IND123 #CB Company Description LeafFilter is the North America's largest gutter protection system and we're growing! Development and advancement opportunities are limitless. Our product is the top ranked gutter protection system by the leading consumer reporting magazine. Our company is the #2 ranked Replacement Contractor in the country. We are ranked as one of the Top Places to Work annually. Best of all, our customers love us! Have FUN and make a GREAT living while developing yourself, your direct reports and LeafFilter!

Keywords: LeafFilter, Jacksonville , Installation Manager - LHWS, Executive , Jacksonville, Florida

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