Front End Manager
Company: Restaurant Depot
Posted on: February 23, 2021
Front End Manager FULL-TIME $17/hr Ensures that product is
properly loaded, rung up and processed accurately and timely as
well as handling customer problems and issues to develop a spirit
of positive customer service. Essential functions:
Supervising, training, evaluating and working alongside cashiers,
front-end loaders, checkers and U-boat retrieval
Ensuring safe operating procedures are followed.
Making recommendations for hiring, firing and promoting of
Preventing long lines and delayed customer checkouts by anticipates
busy times of each day, week and/or season and developing weekly
schedules for cashiers and loaders including lunches and
A s part of loss prevention, ensures all employees at registers are
performing cart to cart transfers when processing sales.
Securing front end by making sure the loaders and cashiers do not
exchange information on counts from the receipt.
Ensuring that loaders are loading wagons and assisting customers to
the parking lot.
Monitoring loaders to make sure that they load all product and
check any open boxes to ensure integrity/security of product being
Ensuring loaders are loading and conducting piece counts and
calling off to supervisors.
Ensuring that the front end has proper staffing and operating
equipment to allow quick and accurate checkout. Including scanners
Ensuring that cashiers are checking big boxes to ensure the
integrity of the ring-up.
Ensuring Front End Supervisors are checking all wagons at point of
exit for proper date, name on top of receipt, number of receipt
total of last receipt, and matches total on yellow paid
Reviewing cashier and loader errors and documents in log, for them
Handling adjustments, returns, over rings, voids, etc. so as to
maintain a smooth flow of customers.
Keeping logs of items not properly labeled to make sure they are
corrected on floor.
Monitoring cashiers to make sure they are following through on
their job responsibilities concerning loading of goods onto wagons,
checking of receipts and counts, as well as ringing/scanning of
Assuring that customer problems are handled quickly so as not to
allow the cashier or loader to have words with the customer.
Maintaining dialogue with customers to get feedback on items not
found, and quality of service on the floor.
Maintaining a New Item Request log which is reviewed weekly with
the Branch Manager.
Ensures that customers have adequate supply of wagons that are
working and roll easy.
Making sure that employees in front end are properly dressed and
wearing their name tags.
Assigning employees in slow periods to do other work, such as
return or processing of damages, sweeping and cleaning of F/E and
parking lot area.
Ensuring all supervisors are completing a minimum of 5 test checks
per day they work.
Maintaining integrity of F/E displays and stocking areas.
Ensuring registers are stocked with the Rate Us Cards, flyers, hot
sheets, store maps, etc. REM-01 WS-01 WS-TC WS-LC Schedule Shift
start: 6:30AM or 9:30AM Shift length: 10 hours 5 days/week, must be
available any day Benefits
- Health, dental, vision insurance - available after 90 days
- Paid time off
- 401(k) plan Qualifications
- Must pass drug screen
- Must pass background check
- Can lift 50 lbs Bachelor's Degree, or High School Diploma of
GED with at least 4 years experience in customer service or related
field, or any appropriate combination of education and
experience.Computer literacy About Restaurant Depot Restaurant
Depot is a Members-Only Wholesale Cash & Carry Foodservice
Supplier. Their mission is to be your one-stop shop for savings,
selection, and service, seven days a week. They have been supplying
independent food businesses with quality products from large cash
and carry warehouse stores since 1990. They became the leading
low-cost alternative to other foodservice suppliers by eliminating
the overhead of a traditional distributor, focusing on the needs of
independent foodservice operators and offering free
Keywords: Restaurant Depot, Jacksonville , Front End Manager, Executive , Jacksonville, Florida
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