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Company: Selene Finance
Location: Jacksonville
Posted on: February 25, 2021

Job Description:

Requisition Number: 2020-127-FL-1375
City: Jacksonville
State: FL Selene Finance is a multi-line of business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage and a real estate owned company. There are locations in Houston, TX, Jacksonville, FL, Horsham, PA, Salt Lake CIty, UT,--and Dallas, TX. Founded in 2007 to address needs in the mortgage industry, we strive to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are attributes we seek in all of our employees. If you want to make a difference, Selene is the place for you! Position Summary: The Vice President, Portfolio Management is responsible for managing the relationships of Selene's key clients and investors by providing oversight on their portfolios to maximize performance and minimize risk. The position includes supporting operations, project management, developing performance strategies, forecasting, loan analysis, and reporting. Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Manages all client and investor requests with appropriate senior management and departmental involvement.
  • Manages and coordinates all client and investor activities with all departments.
  • Works closely with Operations to develop key strategies and campaigns that increase Selene's Loan Resolution volume.
  • Provides recommendations around specific strategies on a portfolio down to the loan level basis including, Loss Mitigation, Foreclosure, Bankruptcy, and REO.
  • Ensures reports are available, timely, and accurate for monitoring all departments' daily performance to ensure that all business objectives are achieved.
  • Ensures that policies and procedures are within compliance, updated, maintained, and followed by management and staff to facilitate compliance with servicing agreements and standards.
  • Provides recommendations for procedural changes and improvements as they pertain to each department
  • Stays abreast of changes to federal and state mortgage laws and regulations affecting operations.
  • Provides loan level analysis to clients and investors.
  • Manages the Portfolio Management team to properly focus on Selene's growing client base.
  • Establishes a solid "trust and confidence" relationship with existing and new client.
  • Drives process improvement initiatives within Selene to ensure compliance with P&Ps and maximize performance for our clients.
  • Assists in the development and roll out of technology as well as reporting to drive efficiency and transparency.
  • Supports Selene with managing loan and process level audits from existing clients.
  • Maintain high level of confidentiality to protect privacy rights.
  • Recognizes and recommends operational improvements.
  • Establishes internal controls to reduce errors and customer complaints.
  • Develops and maintains department policies and procedures.
  • Provides coaching, training and development to staff to ensure company and department goals and key performance indicators (KPIs) are met.
  • Measures and documents staff performance, attendance and compliance with job duties, expectations, regulations, guidelines, policies, and procedures.
  • Prepares and provides monthly reports to senior management. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have:
    • Strong leadership skills with the ability and experience to manage people.
    • Ability to work well under pressure, handle competing priorities and meet deadlines.
    • A high level of confidentiality to protect privacy rights.
    • Effectiveness as a team player.
    • Ability to easily prioritize job duties according to the needs of the company.
    • Strong sense of professionalism and positivity.
    • Strong professional and interpersonal communication skills verbally and through written electronic correspondence.
    • Ability to develop rapport with all levels of associates and establish credibility.
    • Excellent listening skills and the ability to use good judgment.
    • Strong interpersonal/relationship building skills.
    • Ability to work with a variety of people and have coping skills to handle difficult personalities, ranging from coworkers to clients.
    • Problem solving and decision making ability.
    • Ability to produce quality work.
    • Ability to think and solve problems strategically.
    • Advanced analytical skills, ability to analyze problems and provide appropriate solution.
    • Excellent attention to detail.
    • Ability to multi-task. Education/Experience: High school diploma or general education degree (GED) required.--Bachelor's degree (B. A.) or higher in business related field from an accredited four-year college or university preferred. Four to ten years' related experience and/or training required. At least two years' experience in supervisory or team lead role required.
      Why Selene? Selene Finance LP is committed to the total wellbeing of its employees therefore offers one of the best benefits package available in the industry today which include:
      • Paid Time Off (PTO)
      • Employee Assistance Program
      • Flexible Spending Account
      • Health Savings Account
      • Paid Holidays (10 -- days off)
      • Matching 401(k) Plan The job requirement listed above are representative of the knowledge, skill, and/or ability required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene Finance LP reserves the right to amend and change responsibilities to meet business and organizational needs. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

        If you need a reasonable accommodation for any part of the employment process, please contact us by email at opportunity@selenefinance.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

        For more information, view the EEO is the Law Poster and Pay Transparency Statement .--

Keywords: Selene Finance, Jacksonville , VP - PORTFOLIO MANAGEMENT, Executive , Jacksonville, Florida

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