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Executive Vice President, Innovation Design (Remote)

Company: Olive
Location: Jacksonville
Posted on: January 15, 2022

Job Description:


Olive's AI workforce is built to fix our broken healthcare system by addressing healthcare's most burdensome issues -- delivering hospitals and health systems increased revenue, reduced costs, and increased capacity. People feel lost in the system today and healthcare employees are essentially working in the dark due to outdated technology that creates a lack of shared knowledge and siloed data. Olive is designed to drive connections, shining a new light on the broken healthcare processes that stand between providers and patient care. She uses AI to reveal life-changing insights that make healthcare more efficient, affordable and effective. Olive's vision is to unleash a trillion dollars of hidden potential within healthcare by connecting its disconnected systems. Olive is improving healthcare operations today, so everyone can benefit from a healthier industry tomorrow.

Job Overview

The Executive Vice President (EVP) of Innovation Design is responsible for leading Olive's emerging Executive Design Program, guiding external and internal stakeholders through a playbook for high impact problem solving at key customers and targets. This executive reports to the Chief Revenue Officer (CRO) and influences the senior management team and business unit leaders by championing the strategic roadmap built by Olive and key customers in the executive design sessions. The insights from the design sessions will have significant impact on Olive's product roadmap. The EVP of Innovation Design serves as a strategic member of our senior leadership team and will be a leader on the path to win big deals.


  • Develop and deploy the company's Executive Design Program playbook
  • Align with internal executive leaders to participate, contribute, and have accountability to the program
  • Coordinate with external executives, guiding them through the design journey with a hands on approach
  • Uncover and outline a customer's key 1-5 year initiatives, building a tailored design experience around accomplishing those goals, to avoid a traditional lower-level assessment process
  • Internally communicate design outcomes with product, considering delivery dates and customer value necessary for a successful program, acting as the advocate for the customer
  • Be a lead mind for the reimagining process, avoiding workflow mapping, and overall elevating the design experience beyond traditional assessment
  • Serve as lead to Senior Innovation Architects, who will also coordinate and lead design sessions following the playbook constructed by the EVP
  • Report effectively to the Market President, aligning with the go to market strategy and communicating market trends for strategic adjustments
  • Communicate strongly with the product organization, emphasis on the Chief Product Officer and Chief Technology Officer, to ensure fast yet strategic roadmap responses to executive design sessions.
  • Pursue a deep education on Olive's product catalogue, understanding the value and vision of current product offerings, with a path to incorporate the full catalogue into the solution offering from the design sessions
  • Coordinate on strategic account planning with both the Executive Directors and the Customer Program Executives, to understand the Olive revenue goals for that account, as well as to communicate the product level innovation possibilities
    • 15+ years experience in leading customer-facing organizations
    • 10+ years in Healthcare solution services, designing end-user programs
    • Bachelor's degree in Business Management, or related field or equivalent professional experience
    • Ability to manage influence through persuasion, negotiation, and consensus building
    • Ideally combined background of revenue generation, product implementation, and design leadership
    • Strong empathy for customers and passion for revenue and growth
    • Deep understanding of value drivers in recurring revenue business models
    • Proven design thinking background and program implementation
    • Demonstrated desire for continuous learning and improvement
    • Enthusiastic and creative leader with the ability to inspire others
    • Excellent communication and presentation skills
    • The role can be located remotely across the United States
      At Olive, we're committed to growing and empowering an inclusive community within our company and industry. This is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. Research shows that oftentimes women and other minority groups only apply to open roles if they meet 100% of the listed criteria. Olive encourages everyone - including women, people of color, individuals with disabilities and those in the LGBTQIA+ community - to apply for our available positions, even if they don't necessarily check every box on the job description.


      This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.

      This job description does not constitute a contract of employment and Olive AI, Inc. may exercise its employment-at-will rights at any time


      We take the health and happiness of our employees seriously and consistently evaluate new ways to provide an amazing place to work. From retirement planning, to a wellness program designed to actively incorporate mental and physical wellness into daily interactions amongst fellow Olivians, we make sure to take care of our own.
      • Health, Dental, and Vision insurance that starts on your first day at Olive with 100% of premiums covered for team members and 75% covered for dependents
      • Monthly Grid stipend to cover work related expenses
      • Unlimited PTO
      • Telemedicine
      • EAP/Mental health resources
      • Getaways by Marriott Bonvoy
      • Family-building and fertility support via Kindbody
      • 12 weeks of parental leave
      • 401(K) match
      • Wellness program
      • Stock Options

Keywords: Olive, Jacksonville , Executive Vice President, Innovation Design (Remote), Executive , Jacksonville, Florida

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