Operational Risk Group Manager

Company: Citi
Location: Orange Park
Posted on: May 15, 2022

Job Description:

U.S. Consumer Business Operational Risk and Controls (CBORC) -Technology is a global organization that supports Global Consumer Technology (GCT) teams with Strategic and Core Risk and Control Services. Our team identifies significant risks to business activities and actively contributes to the design and development of embedded controls that prevent both operational and reputational risk.The Operational Risk Grp Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.Responsibilities:

• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• Independently asses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
• Serves as an oversight function working with the In-Business OR and Independent Risk Teams
• Drives - Operation Risk Anticipation, Mitigation and Loss Recovery (and respective Recovery Plans)
• Ensures Operation Risk Policy implementation and exception approvals
• Informs Operational Risk Council on Sub-Segment Level OR related matters
• Attends In Business Risk Committees
• Leads- oversees the annual Key Risk Indicator (KRI) reviews
• Monitors KRCIs triggers and thresholds and the analysis by the Business
• Liaises with Business ORM on breaches and action steps to correct breaches
• Communicates and Escalates breaches in KRCIs at the Segment Level
• Works on T-10 (deep dive - root cause analysis) with support of In-Business ORM and drive corrective actions
• Exports best practices and common risk, controls and corrective actions through Framework Papers
• Ensures that Citi wide KORs and KRCIs are communicated and understood by Businesses
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Qualifications:
  • 10+ years relevant experience in internal or external audit, risk and control, and people management
  • Related certifications (CIA, CFA, CAMS, or similar) preferred
  • Should have excellent proficiency in Microsoft Office - particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation).
  • Significant experience in Operational Risk is a must. Other risk and control disciplines would be a plus - credit, and market.
  • Proven relationship management skills with ability to deepen relationships and build partnerships across the business, executive leadership and key functional support areas like Operational Risk Management, Communications, Legal, Compliance, Control, In-Business Risk and Independent Risk.
  • Project management and governance experience with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines.
  • Superior organizational skills, with proven ability to successfully manage multiple, concurrent priorities.
  • Demonstrated ability to influence a group of diverse stakeholders and drive accountability and ownership with key business partners and process owners.
  • Excellent communication skills - verbal & writtenEducation:
    • Bachelor's/University degree, Master's degree preferred-------------------------------------------------Job Family Group: Risk Management-------------------------------------------------Job Family:Operational Risk------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the "" poster. View the .View the .View the -----------------------------Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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