Operational Risk Group Manager - SVP
Company: Citi
Location: Callahan
Posted on: May 15, 2022
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Job Description:
KEY RESPONSIBILITIES- Partner with Mortgage Monitoring
Leadership Team to develop transformation plan for monitoring of
controls for mortgage origination and mortgage servicing
businesses. Ensure that transformation plan is aligned to USPB
monitoring strategy and incorporates all commitments made to the
Board, Regulators, and Lines of Defense.- Assess resources (people,
technology hours, dollars) required to complete execution of the
transformation plan within the committed timeline. Engage with USPB
Monitoring and Mortgage Business Leadership Teams to secure
availability of said resources as needed.- Engage Cenlar Leadership
Team to discuss dependencies on processes executed / to be executed
by Cenlar and secure their support as required to ensure execution
of the transformation plan within the committed timeline. Partner
with Mortgage Servicing Business Leadership and Relationship
Management to ensure alignment across initiatives.- Coordinate
execution of transformation plan. Design and facilitate governance
structure(s) to ensure effective tracking of progress and
identification of risks to completion of the transformation plan
within the committed timeline. Develop solutions to risks and
secure support required to effective mitigation.- Expand to cover
additional initiatives that will focus on other areas of monitoring
beyond Morgage- Partner with Third Party Risk Oversight Utility to
design and deploy enhanced strategy for controls over critical
third parties responsible for executing extensive set of processes
that expose USPB to significant compliance risk, starting with
Cenlar. Ensure that solution is aligned with transformation plan.-
Design and produce regular reporting (including but not limited to
weekly progress tracker and monthly program report) for
communication to critical internal and external stakeholders.
Partner with Mortgage Monitoring Leadership Team and USPB
Monitoring Head to deliver progress reports as required.- Ensure
compliance with Citi Project Management policy and Citi Issue
Management policy throughout the execution of the transformation
plan. Develop required artifacts and drive engagement with HPI Team
and Lines of Defense in order to ensure that all corrective action
plans embedded in the transformation plan are resolved within the
committed timeline.- Participate to USPB Monitoring Operating
Council as permanent member, contributing to the development of the
operating plan and the ongoing management of the USPB Monitoring
Center of Excellence. Provide thought leadership and support to
critical initiatives based on specific area(s) of expertise. - -
-KEY REQUIREMENTS- In-depth knowledge of core processes within Citi
mortgage origination and servicing businesses.- Broad knowledge of
core processes within Citi personal banking businesses- Knowledge
of key regulatory obligations and internal policies applicable to
mortgage businesses.- Process (re)engineering experience is
preferable though not required.- Proven track record of driving
complex transformation initiatives, involving process owners and
lines of defense.- Project management certification or extensive
experience with leading projects in compliance with Citi policy.-
Strong presentation skills and executive presence, comfortable
communicating at different levels of seniority.- Strategic
thinking, accompanied by strong attention to detail and ability to
engage in granular topics as required.- Ability to secure support
though influence and drive multiple groups of individuals without
formal reporting lines.- Flexible, adaptable to changing
environment, and comfortable working under pressure / against tight
timelines.IMMEDIATE AREAS OF FOCUS
Keywords: Citi, Jacksonville , Operational Risk Group Manager - SVP, Executive , Callahan, Florida
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