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Assistant Store Manager

Company: Edible Arrangements, LLC
Location: Jacksonville
Posted on: May 16, 2022

Job Description:

Job DescriptionAssistant Store ManagerWho are we and what do we do?Edible Arrangements® is a leader in the gifting category with delicious, hand-crafted offerings which we've expanded to a range of gifts and treats for every moment. From our signature Edible Arrangements® Fruit Bouquets, Dipped Fruit® boxes, fresh fruit smoothies and more, Edible's exceptionally crafted gifts and treats continue to fill the world with goodness. Through Edible's 1,000 independently owned franchise locations, the mission of the brand - no matter how big it gets - is to WOW you with every piece of fruit that's dipped, box that's filled or arrangement that's hand-delivered.Through all of our incredible years, we've remained committed to our 5Ps: Our promise–To WOW each and every customer. Our products–Natural, novel and delicious. Our places–Stores, vans and edible.com. Our People–Both our corporate and in-store employees. Our purpose–To celebrate what's good in life.Who we're looking for:The Assistant Store Manager (Company Owned store) assists the Store Manager with leading the store's overall operations, customer experience, sales performance and execution of brand excellence. The Assistant Store Manager shares accountability for maximizing store sales and profits while providing exceptional levels of customer service and product quality. You will be involved in testing, and provide feedback to corporate teams related to product performance, operations, procedures, etc. Additionally, you will have the shared responsibility for providing leadership to team members and maintain strong business relationships within the local community.How you'll make an impact:

  • Assist store manager to effectively lead a team to achieve and exceed sales and profitability goals
  • Assist with the execution of exceptional operational practices while striving to exceed sales and service goals and objectives
  • Contribute to the overall operational effectiveness of the store, including proper cash handling procedures, following all food and safety procedures and compliance with all policies
  • Possess strong knowledge of Edible® product line and brand standards
  • Assist with recruiting, hiring, leading and developing team members; Create a culture of energy, enthusiasm, achievement, professionalism and fun to retain staff and keep them engaged
  • Assist with the training, coaching and development for team members to lead them in overall sales achievement while providing an outstanding customer experience and maintaining profitability goals
  • Ensures store has adequate shift coverage all times, while adhering to scheduling and labor guidelines
  • Clearly and concisely communicate current performance levels and expectations to team members
  • Monitor and analyze performance against the key performance indexes.
  • Adjust sales tactics as necessary to meet sales targets
  • Identify key processes improvements to support revenue growth and exceptional customer experience
  • Effectively communicate changes in business to team members
  • Manage perishable and non-perishable inventory
  • Utilize strong decision-making skills to successfully solve customer issues
  • Maintain a marketing plan that supports corporate initiatives and establish a local marketing plan that is pertinent to your market
  • Ensure local community involvement to establish Edible in your market, support community initiatives and develop awareness of Edible products
  • Demonstrate high standards of professionalism and integrity by consistently adhering to company's policies and procedures, serving as an example of effective leadership. And here's what we think you're like:
    • Minimum 2 years retail sales management experience
    • High School degree
    • College degree preferred, but not required
    • Ability to manage store operations independently and effectively in a fast-paced environment
    • Ability to successfully multi-task in a fast-paced environment
    • Must have proven ability to motivate employees to meet sales goals
    • Strong team-building, performance management and leadership skills with ability to mentor others
    • Desire to achieve and exceed sales, service and profitability goals
    • Consistently demonstrates high energy and passion in a sales environment
    • Self-motivated with the ability to work independently and collaboratively with Franchisee
    • Ability to solve problems while exhibiting good judgment with realistic understanding of issues
    • Positive attitude and enjoys developing team members
    • Proven customer service skills
    • Organization and planning skills
    • Ability to communicate clearly and concisely, both orally and in writing
    • Ability to plan and prioritize workload
    • Ability to handle confidential and sensitive information
    • Good math and money handling skills
    • Computer skills including Microsoft software and register skills
    • Ability to lift, carry and/or push objects weighing up to 50 lbs.
    • Ability to stand, bend, reach and scoop through-out assigned shift
    • Valid State Driver's License and a clean driving record
    • Interest in a Franchise Opportunity in the future preferred We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.

Keywords: Edible Arrangements, LLC, Jacksonville , Assistant Store Manager, Executive , Jacksonville, Florida

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