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Premier Account Manager

Company: First Citizens Bank
Location: Jacksonville
Posted on: November 26, 2022

Job Description:

Overview:The Premier Client Group is the elite customer centered team that serves as a primary point of contact for all of CIT's largest Enterprise accounts. Account Specialists work closely with Sales, vendors and various teams across all areas of CIT to meet challenges with Client-focused solutions while delivering a superior customer experience. Our Premier offering is unmatched in the marketplace and we continue to set the standard of Best in Class service within the industry.Responsibilities:Responsibilities:--- Maintain high portfolio performance by monitoring customers' payment status, post cash timely and accurately, and ensure invoice expectations meet client needs--- Collaborate with sales team to identify new or grow existing opportunities--- Resolve billing, collections and credit issues, manage end-of-lease terms, negotiations, buyouts and loan purchases--- Keep clear and organized records of customers' contract terms and any special handling requirementsQualifications:Basic Qualifications:High School Diploma or GED RequiredAt least 3 years experience in account management or other roles that require direct and superior customer interactionIntermediate/Advanced Computer skills, including MS suite and Excel RequiredAdditional Qualifications:Bachelor's degree preferredPrevious experience in Leadership or ManagementStrong Business Acumen; Comfortable negotiating, influencing and problem-solving with clientsEffective communication skills; written and verbalThrives in a fast-paced environment combined with strong organizational and time management skills

Keywords: First Citizens Bank, Jacksonville , Premier Account Manager, Executive , Jacksonville, Florida

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