Oversight Senior Program Management Lead-Book of Work-GPMO Senior Vice President-HYBRID

Company: Citigroup Inc.
Location: Jacksonville
Posted on: January 26, 2023

Job Description:

• Citi requires that all successful applicants must be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of US employment.
• The EO&T Organization Program Management Office (Org PMO) provides governance to EO&T's 4000+ programs and projects, its Book of Work (BoW), with a robust set of PM governance procedures, reporting/metrics information and PM Quality guidelines and processes. - The critical operating principles of this Org PMO are to comply with its responsibilities in a standard, simple and independent manner. The EO&T organization has a variety of functions including Global Functions Technology (GFT), Citi Tech Infrastructure (CTI), Citi Info Security Office (CISO), Citi Shared Services (CSS), -Chief Operating Office (COO) - EO&T CAO. - -
• The Oversight Senior Program Management Lead will approach its governance responsibilities using three main functions; BoW Oversight, PM Analytics / Reporting / Controls, PQA and Health Checks.
• BoW Oversight function aligns with each of EO&Ts functions. It provided analysis, guidance and challenge across many dimensions of the BoW - completeness, stratification, investment category. - This function responds to PM Risk Appetite Breaches, Quality and Hygiene challenges, tracks PM Training requirements and progress to the EO&T PM Annual Goals.
• PM Analytics, Reporting and Controls function provides automated insight to the quality, transparency and completeness of PM bodies of work through reporting and metrics. -The Control side of the function authors the Org PMO Charter, the PM Procedures, provides training and communication venues for all PM Practitioners in EO&T.
• PQA / Health Checks provides the strategy and execution for Process Quality Assurance, Spot Checks and Health Checks for the EO&T's BoW. This function is instrumental in finding thematic process challenges and identifying targeted remediation within the Project Manager community.
• The EO&T Org PMO BoW Oversight Senior Program Management Lead will support the EO&T PMO BoW Oversight Lead in ensuring the implementation of the strategy, procedure, execution and quality assurance of all BoW oversight products. - - Success for this team is:
• Develop and maintain excellent client relationships with each EO&T function partners and the Initiative managers of Strategic work;
• Provide thorough challenge to the Safety & Soundness Book of work to assure the right work is classified, the work is receiving required challenge and that it is prioritized correctly;
• Work with the two other EO&T Org PMO Functions to automate and provide deeper metrics and insights to the health and performance of the complete BoW.
• Identify opportunities to find efficiencies while maintaining or enhancing key controls.Key Responsibilities
  • Support the EO&T Org PMO Book of Work Oversight strategy and framework for challenging the complete BoW. - Develop detailed processes to assess the completeness, stratification and health of the BoW. - -Develop process metrics to know what portion of the BoW has been reviewed at any time.
  • Maintain excellent client relationships with all nine EO&T Functional Partners and key Strategic Initiative managers. - Client relationships are mandatory to assess status, understand direction and decisions and to follow the execution of critical bodies of work.
  • Be the delegate for the EO&T Org PMO Oversight lead.
  • Take an active role in BoW review at an initiative, program and/or project level. - Be able to assess Project Manager Performance and trends. -
  • Promote the use of standard status reporting across Key Initiatives, O&T Key Initiatives Business Key Initiatives, and regulatory driven initiatives to identify quality, hygiene or reporting weaknesses.
  • Propose the development of PM Metrics to act as leading indicators of BoW health. - Work with the reporting team to develop and implement.
  • Work with EO&T Function Partners to provide support for the Safety & Soundness Control Forums and Investment Councils
  • Work with the PQA, Health Check and Spot Check function to get in front of thematic challenges
  • Coordinate as needed PM related regulatory concerns, provide guidance during internal/external audits
  • Actively partner with the -CPMC and PM Tools teams
  • Escalate Program Management Concerns to the EO&T Org PMO BoW Oversight lead as appropriateQualifications - - - - - - Knowledge and experience
    • Bachelor's degree or equivalent experience in IT or business required.
    • Track record of exceptional performance
    • 10-15 years in experience Project, Program Management Governance, and Execution.
    • Experience with PM Tools and with reporting the Project BoW from different lenses.
    • Prior experience in leading and motivating teams, including partnering across virtual teams
    • Detailed knowledge of the Citi PM Policy and PM Standards and knowledge of the interaction with industry level standards.Skill requirements
      • Demonstrates maturity in looking out for best interests of enterprise and not solely own business or team.
      • Builds strong Client Relationships / Business Partnership
      • Builds a comprehensive understanding of key clients, subject matter, and priorities.
      • Creates and sustains a network of strong partnerships with the business (relationship and product management) and other functions, particularly decision makers and influencers. -
      • Demonstrates diplomacy.
      • Provides support on due diligence, planning, and offers creative solutions to help achieve objectives. -
      • Provides well-reasoned, balanced assessments of issues and questions, in a timely fashion.
      • Strong process and project management skills including the ability to manage several large initiatives simultaneously. - Detail oriented, analytical.
      • Experience with managing in a matrix organization to achieve business objectives. - Demonstrates organizational savvy.
      • Considers broad implications of decisions on different functions and units. - Thinks strategically and articulates concepts clearly.-------------------------------------------------Job Family Group: Project and Program Management-------------------------------------------------Job Family:Program Management------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Jacksonville Florida United States------------------------------------------------------Primary Location Salary Range:$126,510.00 - $189,760.00------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the "" poster. View the .View the .View the -----------------------------Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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