Oversight Senior Program Management Lead-Book of Work-GPMO Senior Vice President-HYBRID
Company: Citigroup Inc.
Location: Jacksonville
Posted on: January 26, 2023
Job Description:
- Citi requires that all successful applicants must be fully
vaccinated against COVID-19 as a condition of employment and
provide proof of such vaccination prior to commencement of US
employment.
- The EO&T Organization Program Management Office (Org PMO)
provides governance to EO&T's 4000+ programs and projects, its
Book of Work (BoW), with a robust set of PM governance procedures,
reporting/metrics information and PM Quality guidelines and
processes. - The critical operating principles of this Org PMO are
to comply with its responsibilities in a standard, simple and
independent manner. The EO&T organization has a variety of
functions including Global Functions Technology (GFT), Citi Tech
Infrastructure (CTI), Citi Info Security Office (CISO), Citi Shared
Services (CSS), -Chief Operating Office (COO) - EO&T CAO. -
-
- The Oversight Senior Program Management Lead will approach its
governance responsibilities using three main functions; BoW
Oversight, PM Analytics / Reporting / Controls, PQA and Health
Checks.
- BoW Oversight function aligns with each of EO&Ts functions.
It provided analysis, guidance and challenge across many dimensions
of the BoW - completeness, stratification, investment category. -
This function responds to PM Risk Appetite Breaches, Quality and
Hygiene challenges, tracks PM Training requirements and progress to
the EO&T PM Annual Goals.
- PM Analytics, Reporting and Controls function provides
automated insight to the quality, transparency and completeness of
PM bodies of work through reporting and metrics. -The Control side
of the function authors the Org PMO Charter, the PM Procedures,
provides training and communication venues for all PM Practitioners
in EO&T.
- PQA / Health Checks provides the strategy and execution for
Process Quality Assurance, Spot Checks and Health Checks for the
EO&T's BoW. This function is instrumental in finding thematic
process challenges and identifying targeted remediation within the
Project Manager community.
- The EO&T Org PMO BoW Oversight Senior Program Management
Lead will support the EO&T PMO BoW Oversight Lead in ensuring
the implementation of the strategy, procedure, execution and
quality assurance of all BoW oversight products. - - Success for
this team is:
- Develop and maintain excellent client relationships with each
EO&T function partners and the Initiative managers of Strategic
work;
- Provide thorough challenge to the Safety & Soundness Book of
work to assure the right work is classified, the work is receiving
required challenge and that it is prioritized correctly;
- Work with the two other EO&T Org PMO Functions to automate
and provide deeper metrics and insights to the health and
performance of the complete BoW.
- Identify opportunities to find efficiencies while maintaining
or enhancing key controls.Key Responsibilities
- Support the EO&T Org PMO Book of Work Oversight strategy
and framework for challenging the complete BoW. - Develop detailed
processes to assess the completeness, stratification and health of
the BoW. - -Develop process metrics to know what portion of the BoW
has been reviewed at any time.
- Maintain excellent client relationships with all nine EO&T
Functional Partners and key Strategic Initiative managers. - Client
relationships are mandatory to assess status, understand direction
and decisions and to follow the execution of critical bodies of
work.
- Be the delegate for the EO&T Org PMO Oversight lead.
- Take an active role in BoW review at an initiative, program
and/or project level. - Be able to assess Project Manager
Performance and trends. -
- Promote the use of standard status reporting across Key
Initiatives, O&T Key Initiatives Business Key Initiatives, and
regulatory driven initiatives to identify quality, hygiene or
reporting weaknesses.
- Propose the development of PM Metrics to act as leading
indicators of BoW health. - Work with the reporting team to develop
and implement.
- Work with EO&T Function Partners to provide support for the
Safety & Soundness Control Forums and Investment Councils
- Work with the PQA, Health Check and Spot Check function to get
in front of thematic challenges
- Coordinate as needed PM related regulatory concerns, provide
guidance during internal/external audits
- Actively partner with the -CPMC and PM Tools teams
- Escalate Program Management Concerns to the EO&T Org PMO
BoW Oversight lead as appropriateQualifications - - - - - -
Knowledge and experience
- Bachelor's degree or equivalent experience in IT or business
required.
- Track record of exceptional performance
- 10-15 years in experience Project, Program Management
Governance, and Execution.
- Experience with PM Tools and with reporting the Project BoW
from different lenses.
- Prior experience in leading and motivating teams, including
partnering across virtual teams
- Detailed knowledge of the Citi PM Policy and PM Standards and
knowledge of the interaction with industry level standards.Skill
requirements
- Demonstrates maturity in looking out for best interests of
enterprise and not solely own business or team.
- Builds strong Client Relationships / Business Partnership
- Builds a comprehensive understanding of key clients, subject
matter, and priorities.
- Creates and sustains a network of strong partnerships with the
business (relationship and product management) and other functions,
particularly decision makers and influencers. -
- Demonstrates diplomacy.
- Provides support on due diligence, planning, and offers
creative solutions to help achieve objectives. -
- Provides well-reasoned, balanced assessments of issues and
questions, in a timely fashion.
- Strong process and project management skills including the
ability to manage several large initiatives simultaneously. -
Detail oriented, analytical.
- Experience with managing in a matrix organization to achieve
business objectives. - Demonstrates organizational savvy.
- Considers broad implications of decisions on different
functions and units. - Thinks strategically and articulates
concepts
clearly.-------------------------------------------------Job Family
Group: Project and Program
Management-------------------------------------------------Job
Family:Program
Management------------------------------------------------------Time
Type:Full
time------------------------------------------------------Primary
Location:Jacksonville Florida United
States------------------------------------------------------Primary
Location Salary Range:$126,510.00 -
$189,760.00------------------------------------------------------Citi
is an equal opportunity and affirmative action employer.Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review .View the
"" poster. View the .View the .View the
-----------------------------Effective November 1, 2021, Citi
requires that all successful applicants for positions located in
the United States or Puerto Rico be fully vaccinated against
COVID-19 as a condition of employment and provide proof of such
vaccination prior to commencement of employment.
Keywords: Citigroup Inc., Jacksonville , Oversight Senior Program Management Lead-Book of Work-GPMO Senior Vice President-HYBRID, Executive , Jacksonville, Florida
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