GATE EXPRESS CARWASH - MANAGER
Company: Gate Fuel Service
Location: Jacksonville
Posted on: May 28, 2023
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Job Description:
GATE has consistently been able to outperform larger, stronger
companies and attributes their success to the dedication of the
employees. GATE's employees are willing to go the extra mile to
provide excellent customer service to get the job done. These
employees are the reason GATE is a dynamic company with an exciting
future.
Looking for a high-energy, fast-paced work environment? Enjoy
interacting with customers? Want to join a company with
opportunities for growth? If yes, then we want you to be part of
the GATE family.
GATE Express Wash team members enjoy competitive benefits,
including:
--- Medical Insurance
--- Dental Insurance
--- Vision Insurance
--- Life Insurance
--- Telehealth
--- Flexible Spending
--- Short-Term Disability
--- Long-Term Disability
--- 3 AFLAC Choices
--- Telehealth
--- EAP Program
--- 401k Retirement
--- Paid Vacation
--- Quarterly Bonuses
--- Referral Bonuses
--- Tuition Reimbursement
JOB SUMMARY:
The GATE Express Wash Manager ensures customer service is the first
priority for Express Wash operations by providing a safe and
friendly experience for our guests. Provide leadership and
direction to ensure we exceed customer expectations in service,
cleanliness, and equipment knowledge and repair. Furthermore, the
manager's leadership should provide direction to maximize profits
and sales to control expenses. Manage employees through training
and development, evaluations, disciplinary actions, and
terminations in accordance with company policy. Perform regular
equipment inspections and maintain equipment.
REQUIREMENTS
--- Must be a minimum of 18 years old
--- Must successfully complete a pre-employment drug screening and
background check
--- Must have a high school diploma or equivalent
--- Must have a valid driver's license
--- 1-2 years of supervisory experience preferred
--- Must be able to work a flexible schedule including weekends,
holidays, and split shifts
--- Must have the ability to speak, read, write, and comprehend the
English language at a level sufficient to communicate effectively
with staff
--- Must be detail-oriented and have strong organizational
skills
--- Must be able to operate a computer
--- Must be able to stand for extended periods of time
--- Must be able to lift, carry, and move up to 50 pounds
--- Must be able to bend, kneel, stoop, and reach (including
overhead)
--- Must have adequate strength, balance, and coordination to
perform essential functions
--- Must be able to work indoors and outdoors, including endurance
of temperature and weather changes outside
JOB KNOWLEDGE:
Must be an effective leader and capable of controlling operations,
sales, and maintenance. Candidate must able to perform all duties
of Express Wash Associates, Team Leaders, and Assistant Managers,
including but not limited to:
--- Operating the Express Wash kiosk, credit card machines, and
POS
--- Efficiently and safely guide vehicles through the car wash
--- Continuously maintain and repair car wash equipment
--- Performing preventative maintenance and minor repairs on car
wash equipment
--- Detailing vehicles
--- Maintaining a high level of cleanliness and organization at the
facility
--- Knowledgeable of site merchandise
DUTIES AND FUNCTIONS
--- Must be able to work a flexible schedule including weekends,
holidays, and split shifts
--- Arrive to work on time, consistently
--- Upon entering the property, arrive in proper uniform, crisp,
clean and in good repair. Wear safety goggles and non-slip shoes
when necessary
--- Hair must be clean and cut in a becoming style; management has
final approval
--- Attend all required training, safety courses, office and
departmental meetings
--- Report any safety hazards, follow up that hazard has been
corrected, and assist with providing a safe work environment
--- Safely and properly handle chemicals
--- Become proficient on all appropriate equipment and safety
features
--- Maintain and contribute to a positive and supportive team
environment
--- Coach team members to improve performance and increase the
number of tasks every team member can perform. Crosstrain at least
one employee on one new task every week until every employee can
perform each function
--- Conduct employee disciplinary action through documentation in
the employee's performance evaluation, and terminations in
accordance with policy and guidance from your supervisor and/or
Human Resources
--- Ensure the personnel's uniforms are neat and clean in
appearance
--- Supervise operations and encourage maximum sales through
excellent service, expense control, and operating costs
--- Perform bookkeeping procedures including shift check-off; daily
station reporting and inspections; bank deposit preparation; and
analyze reports and transmit daily reports and other pertinent data
to the Corporate Office
--- Place chemical and part orders. Maintain supplies for facility.
Promote effective vendor relationships.
--- Ensure compliance with all policies and procedures through
regular meetings and training
--- Continually evaluate and react to performance issues
--- Able to follow closing procedures
--- Provide excellent customer service. Expeditiously resolve
issues involving guest inquiring, complaints, and compliments, as
well as disgruntled employees and employee relations
--- Facilitate a fast vehicle processing by following the correct
procedure for every vehicle through the car wash
--- Ensure completion of interior and exterior housekeeping during
the assigned shift, including but not limited to: maintaining the
appearance of landscaping, checking to see that all trashcans are
emptied in the facility, and ensure the cleanliness of all areas
throughout the day
--- Conduct daily preventative maintenance according to program
schedule on days and shifts managed. Conduct equipment repairs
proactively and troubleshoot problems to resolve issues
quickly.
Other details
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Keywords: Gate Fuel Service, Jacksonville , GATE EXPRESS CARWASH - MANAGER, Executive , Jacksonville, Florida
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