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Product Manager

Company: Fortegra
Location: Jacksonville
Posted on: May 28, 2023

Job Description:

Company Description

Fortegra is a global specialty insurer based out of Jacksonville that offers a diverse set of admitted and surplus insurance products and warranty solutions. For more than 45 years, we have delivered risk management solutions that help people and businesses succeed in the face of uncertainty. We seek to provide exciting opportunities, room for growth, and the ability to thrive in a workplace that is both challenging and rewarding. We foster a corporate culture that values the diversity of both individuals and ideas. Fortegra is proud to be Certified--- by Great Place to Work -. The prestigious award is based entirely on what current employees say about their experience working at Fortegra. For more information on Fortegra follow us on our LinkedIn .

Job Description

As a Product Manager you will primarily be focused on our software platforms supporting our warranty products. This position will be expected to use product management principles, such as customer discovery, product discovery, prototyping, business analysis, data analysis, QA testing, cost benefit analysis, prioritization, etc. to provide strategic support for the product roadmap and new platform implementations. You will collaborate with IT, Claims, Finance, Sales, Account Management, and Operations to coordinate projects and maintain accountability across the organization.

  • Understand the current and future state of Fortegra warranty platforms
  • Develop requirements in collaboration with business stakeholders, external vendors, customers, and consumers
  • Define the product roadmap working with senior leadership to prioritize and manage the backlog including accounting requirements, financial reconciliation, data privacy, customer functionality, workflow optimization
  • Manage projects to execute on the priorities in the backlog
  • Lead stakeholder discovery exercises, scoping, project prioritization, and provide effective communication and status updates
  • Understand relevant business objectives, impacts and opportunity costs and be able to articulate high level business value drivers on projects
  • Oversee multiple, concurrent projects/initiatives where market and business priorities often affect prioritization
  • Write and manage epics, user stories, and bug stories with QA and business minded acceptance criteria.
  • Ensure that business requirements are understood, considered, and properly documented, and that technical solutions satisfy the requirements with appropriate future-looking flexibility
  • Serve as the main point of contact and primary interface between engineering, UX, the key business stakeholders on the product vison, status, key project milestones, and challenges
  • Participate in vendor evaluations and make build vs. buy recommendations on external product solutions Qualifications
    • 5+ Years' experience in Product Management and/or shared service technology strategy roles
    • ITIL and/or Business Relationship Management Professional certification strongly preferred
    • PMP (or eligible) desirable
    • Knowledge of property & casualty insurance and/or warranty products
    • Ability to perform data analysis during system testing for validation and audit of financial system enhancements
    • Possess superior communication, organizational, interpersonal skills, and use of Microsoft Excel
    • Ability to conduct thorough business analysis to identify, understand, and document business requirements
    • Ability to manage projects across multiple departments and stakeholders
    • Ability to think strategically and analytically and execute methodically
    • Solution oriented, with the ability to think critically and creatively and to articulate complex ideas in a clear and concise manner, tailored for specific audiences
    • Knowledge of SQL

      Additional Information

      Full benefit package including medical, dental, life, company paid short/long term disability, 401(k), educational assistance and more.

Keywords: Fortegra, Jacksonville , Product Manager, Executive , Jacksonville, Florida

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