General Manager
Company: Lids Inc
Location: Jacksonville
Posted on: November 20, 2023
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Job Description:
Press Tab to Move to Skip to Content Link As a LIDS General
-Manager, you will be responsible for achieving company objectives
in profit and loss control, sales performance, customer
satisfaction and loss prevention by overseeing the operation
aspects of the store while upholding LIDS Mission, Vision & Values.
General Managers are responsible for leading customer interaction
and employee development on a daily basis. -Principle Duties and
ResponsibilitiesEssential Duties & Responsibilities
--- DRIVE sales by delivering and modeling exceptional customer
service.
--- Develop store schedules and monitor payroll plans daily to
ensure that budget is met.
--- Train store personnel on standard operating procedures as well
as State and Federal laws and regulations.
--- Communicate consistently with store team members to ensure
understanding and compliance with company directives. -
--- Act as the liaison between the District Sales Manager and the
store team members.
--- Take appropriate actions to ensure each store maximizes sales,
minimizes asset loss, and conforms to budgetary requirements. -
--- Model, support and adhere to company policies, procedures, and
guidelines. -
--- Communicate with employees at all levels of the company. -
--- Ability to work varying days and hours, based on business
needs. -
--- Ability to maintain an excellent attendance record. -
--- Other duties as assigned.Supervisory Responsibilities
--- Carry out managerial responsibilities in accordance with LIDS
policies, procedures, and applicable laws. -
--- Supervise store employees through planning, assigning, and
directing their overall functions. -
--- Appraise subordinates on positive performance and assist with
formal performance evaluations. -
--- Recruit, select, develop, and train store personnel on proper
store operations and procedures. -
--- Administer the progressive steps of discipline to include
verbal and written warnings. -
--- Direct compliance of store personnel with established company
policies, procedures and guidelines including, but not limited to,
safekeeping of company inventory, funds and property. -
--- Address complaints and problem solve when appropriate with the
assistance of the DSM and or RD.
-Additional Principal Duties and ResponsibilitiesJob Required
Knowledge & Skills1. Four year degree in business or a related
field and one year relevant experience or; two year degree in a
related field and at least two years of relevant experience or;
three years of relevant experience. -
2. Exceptional customer service skills and interpersonal
communication skills
3. Proven managerial skills -
4. Proven ability to perform independently with minimal
supervision
-Preferred Job Required Knowledge & Skills
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Keywords: Lids Inc, Jacksonville , General Manager, Executive , Jacksonville, Florida
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