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Program Manager

Company: Mastech Digital
Location: Jacksonville
Posted on: August 17, 2019

Job Description:

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for leading American Corporations. We are currently seeking a Program Manager for our client in the IT-ServicesConsulting domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Permanent position and the client is looking for someone to start immediately. Duration Full-time Location Jacksonville, FL Compensation Market Rate Role Program Manager Primary Skills Training Role Description The Program Manager would need to have at least 3-5 years of experience. The Program Manager is responsible for identifying and developing relationships with primary stakeholder, hiring managers and other program users to their fullest potential in order to fill job requisitions across suppliers. The overall goal is to decrease direct sourcing, increase utilization of the program and continually improve the usercustomer experience. You will be working with staffing suppliers (contingent, direct hire, SOW). Beeline or SimplifyVMS experience would be helpful but is definitely not necessary. Responsibilities and Experience - Ability to lead program team consisting of program coordinators and administrative staff - Follow up regularly with clients to maintain relationships, build knowledge of needs, and develop new business opportunities - Acts as main point of contact for contingent worker requests and placements - Acts as main point of contact for Hiring Managers and Suppliers - Confirms Assignment logistics between all parties - Ability to negotiate rates - Ensures compliance with relevant policies, procedures, contractual agreements and local laws and regulations - Develops a completed profile on each user to indicate the professional understanding of their unique needs - Expands existing business through a combination of telephone and in-person calls to all users and those users with greater potential for increased business - Educates all assigned managers on the MSP process and relays benefits - Screens resumes and selects the most qualified candidates to present to the Client - Reviews resumes for inordinately high bill rates and negotiates with suppliers - Solicits feedback on presented resumes from Hiring Managers and disseminates that feedback as necessary - Effectively communicate with Suppliers in the expedition of orders for contracted employees. - Contact suppliers via e-mail or phone regarding missing information - Respond to Suppliers with any feedback on candidates - Ensure and provide hiring manager interview feedback to Supplier - Ensures the timely execution of the Escalation Process - Works with Hiring Managers and Suppliers to resolve billing issues - Ensures adherence to required Client safety training, liaison and ambassador to provide safety leadership to include the creation or distribution of safety messaging - Work with client teams to build strong client relations and develop true partnership with the client - Compile and present data to customer in-person andor over the phone - Complete timely data entry of required data into client s automated systems maintain consistency and integrity of data - Ability to arrive to work at a specified time and location - Attendance is an essential function of the job - Perform special assignmentscomplete projects as needed Education Bachelor s degree in Computer Science, ElectricalElectronic Engineering, Information Technology or another related field or Equivalent. Experience Minimum 3-5 years Relocation This position will not cover relocation expenses Travel No Local Preferred Yes Recruiter Name Kyle Bahr Recruiter Phone 813-559-1854 Equal Employment Opportunity Minimum Education Required Bachelor Years of Experience Required 3-5 Years Expected Travel Time None

Keywords: Mastech Digital, Jacksonville , Program Manager, Executive , Jacksonville, Florida

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