Medical Information Nurse Specialist I (REMOTE)
Company: Aerotek
Location: Jacksonville
Posted on: January 14, 2021
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Job Description:
Equivalent ExperienceJob Description:Provides technical and
medical information, and/or performs intake of adverse events/
product complaints with quality customer service. Analyzes and
researches inquiries and documents interactions according to
organizational, client and regulatory guidelines. The information
provided will be given to a level in parallel with the individuals
expertise, experience and training. APPLY TODAY!Essential
Functions* Responds accurately and professionally to technical and
medical information inquiries received via phone, email, internet
or mail in reference to pharmaceutical or device products.
Processes fulfillments and provides clinical trial information or
after-hours on call support.* Analyzes callers questions to
formulate an accurate and concise response using client-approved
resources and records inquiries and interactions in the appropriate
databases following organizational, client and regulatory
guidelines.* Identifies, records and triages adverse events and
product complaints according to organizational, client and
regulatory guidelines and provides additional support (including
follow up) as needed.* Maintains thorough knowledge of project and
corporate policies and procedures including client products, SOPs,
protocols, GCPs, and applicable regulatory requirements.* Works
closely with internal and external client contacts (up to and
including members of client management) to resolve complex
inquiries. As needed, researches medical literature and drafts
responses for such inquiries.Education and Experience:Bachelors in
Nursing (Active RN license)Adverse Event ReportingComputer SavvyIn
some cases an equivalency, consisting of a combination of
appropriate education, training and/or directly related experience,
will be considered sufficient for an individual to meet the
requirements of the role.Knowledge, Skills and Abilities:*
Excellent verbal and written communication skills* Excellent
language skills (comprehension, speaking, reading and writing);
Fluency skills in a second language may be required* Proficient
computer and keyboarding skills* Good interpersonal skills* Ability
to work independently as well as part of a team.* Ability to
interpret client provided complex medical and technical
information* Organizational and time management skills* Ability to
maintain a positive and professional demeanor in challenging
circumstancesManagement Role:No management responsibilityWorking
Conditions and Environment:* Work is performed in an office
environment with exposure to electrical office equipment* Constant
interaction with clients/associates required* Constant attention to
detail-visual, mental* Constant multi-tasking* Daily exposure to
high pressure, intense concentration needed* Rotating shifts may be
required* Occasional driving to site locations with occasional
travel* Long varied work hours required occasionallyPhysical
Requirements:* Frequently stationary for 6-8 hours per day*
Repetitive hand movement of both hands with the ability to make
fast, simple, repeated movements of the fingers, hands, and wrists*
Occasional mobility required* Occasional crouching, stooping,
bending and twisting of upper body and neck.* Light to moderate
lifting and carrying (or otherwise moves) objects including luggage
and laptop computer with a maximum lift of 15-20 lbs. or 6-9 kgs.*
Ability to access and use a variety of computer software developed
both in-house and off-the-shelf* Ability to communicate information
and ideas so others will understand; with the ability to listen to
and understand information and ideas presented through spoken words
and sentences* Frequently interacts with others to obtain or relate
information to diverse groups.* Works independently with little
guidance or reliance on oral or written instructions and plans work
schedules to meet goals. Requires multiple periods of intense
concentration.* Performs a wide range of variable tasks as dictated
by variable demands and changing conditions with little
predictability as to the occurrence* Ability to perform under
stress* Regular and consistent attendance Additional Skills &
Qualifications:Prior Experience reporting Adverse eventsNeeds to
have active Bachelors in NursingMicrosoft Outlook ProficientAbout
Aerotek:We know that a company's success starts with its employees.
We also know that an individual's success starts with the right
career opportunity. As a Best of Staffing-- Client and Talent
leader, Aerotek's people-focused approach yields competitive
advantage for our clients and rewarding careers for our contract
employees. Since 1983, Aerotek has grown to become a leader in
recruiting and staffing services. With more than 250 non-franchised
offices, Aerotek's 8,000 internal employees serve more than 300,000
contract employees and 18,000 clients every year. Aerotek is an
Allegis Group company, the global leader in talent solutions.The
company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
Keywords: Aerotek, Jacksonville , Medical Information Nurse Specialist I (REMOTE), Healthcare , Jacksonville, Florida
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