DIRECTOR OF OPERATIONS
This company is a rapidly expanding compounding pharmacy that is
headquartered in Jacksonville, Florida and serves patients in
Florida and Georgia. The Company was founded in 2007 to provide
customized medicine and personalized care for its patients. The
Director of Operations, which is a position that will be filled to
support the growth of the Company, will play a critical role in
managing the administrative and operational aspects of the
? The Director of Operations will manage the day-to-day operations
of the business under the direction of the two owners of the
? This position will collaborate closely with the following
positions to ensure that this company operates efficiently:
- Sales Manager
- Compounding Lab Manager
- Director of Finance
- Office Manager
Responsibilities and Characteristics
? Oversee and provide effective leadership for patient services and
operations personnel in a dynamic work environment.
? Responsibility for tracking and improving the quality and
efficiency of the day-to-day operations of the business and
communicating the results of operations to the owners of this
? Develop, review, and implement policies and procedures with a
high degree of integrity and commitment to excellence.
? Collaborate with the owners of the business in developing the
strategic plan for Pharmacy?s future growth.
? Coordinate recruitment efforts for operations personnel of the
business. In collaboration with other personnel, conduct interviews
and make decisions regarding hiring and terminating employees.
? For all direct reports, provide effective feedback and
performance reviews. Also, maintain personnel records related to
performance, discipline, attendance, etc. for all direct
? Work with owners of the business to obtain licenses and comply
with regulatory issues associated with the Company?s
? Work with current staff and develop additional resources to
support the Company?s mission, values, and code of conduct by
implementing and maintaining compliance and privacy programs,
policies, and procedures.
? Develop, review, and implement policies and procedures regarding
risk assessment and management for the Company.
? Responsibility for materials management and purchasing, in
collaboration with the Compounding Lab Manager, Controller, and
owners of the business. This function includes negotiating pricing
and ensuring that appropriate supplies of medicine, equipment, and
other necessary items are available to support operations.
? Assist with managing inventories through purchasing and receiving
functions and maintaining records and documentation.
? Strong interpersonal skills and ability to work with staff of all
? Excellent judgment and demonstrated problem-solving and critical
? Leadership skills with a high level of experience managing and
? Excellent oral and written communication skills
? Ability to multi-task and handle multiple projects
? High energy, proactive, team-oriented, and ability to work in a
Qualifications and Credentials
? Healthcare and pharmacy experience a plus
? 7+ years experience in leading and motivating teams through
various levels of an organization
? 7+ years experience in managing multiple operations processes
? Bachelor?s degree required
? Master?s degree, Pharmacy degree, or other credentials
? Commensurate with skills, experience, and performance.
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected