Looking for a Director of Operations -

Location: Jacksonville
Posted on: May 4, 2025

Job Description:

DIRECTOR OF OPERATIONS

Job Description

This company is a rapidly expanding compounding pharmacy that is headquartered in Jacksonville, Florida and serves patients in Florida and Georgia. The Company was founded in 2007 to provide customized medicine and personalized care for its patients. The Director of Operations, which is a position that will be filled to support the growth of the Company, will play a critical role in managing the administrative and operational aspects of the business.

Organizational Relationships

? The Director of Operations will manage the day-to-day operations of the business under the direction of the two owners of the business.

? This position will collaborate closely with the following positions to ensure that this company operates efficiently:

- Sales Manager

- Compounding Lab Manager

- Director of Finance

- Office Manager

Responsibilities and Characteristics

? Oversee and provide effective leadership for patient services and operations personnel in a dynamic work environment.

? Responsibility for tracking and improving the quality and efficiency of the day-to-day operations of the business and communicating the results of operations to the owners of this company.

? Develop, review, and implement policies and procedures with a high degree of integrity and commitment to excellence.

? Collaborate with the owners of the business in developing the strategic plan for Pharmacy?s future growth.

? Coordinate recruitment efforts for operations personnel of the business. In collaboration with other personnel, conduct interviews and make decisions regarding hiring and terminating employees.

? For all direct reports, provide effective feedback and performance reviews. Also, maintain personnel records related to performance, discipline, attendance, etc. for all direct reports.

? Work with owners of the business to obtain licenses and comply with regulatory issues associated with the Company?s operations.

? Work with current staff and develop additional resources to support the Company?s mission, values, and code of conduct by implementing and maintaining compliance and privacy programs, policies, and procedures.

? Develop, review, and implement policies and procedures regarding risk assessment and management for the Company.

? Responsibility for materials management and purchasing, in collaboration with the Compounding Lab Manager, Controller, and owners of the business. This function includes negotiating pricing and ensuring that appropriate supplies of medicine, equipment, and other necessary items are available to support operations.

? Assist with managing inventories through purchasing and receiving functions and maintaining records and documentation.

Required Skills

? Strong interpersonal skills and ability to work with staff of all levels

? Excellent judgment and demonstrated problem-solving and critical thinking skills

? Leadership skills with a high level of experience managing and motivating employees

? Excellent oral and written communication skills

? Ability to multi-task and handle multiple projects

? High energy, proactive, team-oriented, and ability to work in a fast-paced environment

Qualifications and Credentials

? Healthcare and pharmacy experience a plus

? 7+ years experience in leading and motivating teams through various levels of an organization

? 7+ years experience in managing multiple operations processes

? Bachelor?s degree required

? Master?s degree, Pharmacy degree, or other credentials preferred

Compensation

? Commensurate with skills, experience, and performance.

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Jacksonville , Looking for a Director of Operations -, Healthcare , Jacksonville, Florida