Medical Records Clerk

Location: Jacksonville
Posted on: June 10, 2025

Job Description:

Position Summary:

Responsible for providing organized, efficient service to staff members by ensuring all requested records are addressed and given to the staff members in a timely fashion (24-48 hours). All charts are pulled 24-48 hours prior to patient visits for all PA's, Doctors and Testing. All patient correspondence (i.e. referring physician notes, tests, labs, correspondence) are provided to the treating physicians, PA's and MA's in order to be able to review and sign (24-48 hours).

Qualifications:

High School Diploma, 1-2 years experience in a medical environment, intermediate data entry skills, excellent filing, customer service and communication skills.

Key Responsibilities:

?All charts placed in the filing cart should be filed prior to leaving for the day.

?All charts should be picked up from MA's, Testing/Referral Coordinator, Billing, Doctor, PA, etc. at least three times per day to ensure all charts are appropriately stored in the Medical Records Department and not throughout the office.

?Ensure all correspondence obtained through Physician's Office via fax or mail are appropriately attached to the correct patient's chart in order for the physician to read and assess labs, tests, etc. prior to the patient's next follow up appointment. All correspondence in the bin and pendaflex folder should be worked daily in order to prevent paperwork from getting backlogged.

?Medical Records Clerk should assist the front office with patient check in, check out, or telephone answering, routing and scheduling. MR Clerk should be able to fill in at all positions in the front office when needed. Ensure office runs smoothly throughout the day by assisting with other positions in the front office if someone is absent. (i.e. open mail, sit at check in/check out, do assigned confirmations, etc.)

Ensure all Medical Records requests received via fax, mail, or voicemail are acknowledged and processed within 24-48 hours and that a release has been received by Physician's office prior to releasing records.

?All other duties as assigned.

Experience with EMR. Candidate will be scanning old documents into the EMR system. Excellent customer service skills. Very Computer Savvy. Team Player. Can work in a very hectic/fast paced work environment. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Jacksonville , Medical Records Clerk, Healthcare , Jacksonville, Florida