Registered Nurse Patient Placement Coordinator
Company: HCA Healthcare
Posted on: October 13, 2019
SHIFT: Mixed (rotating weekends)
Are you looking for a company that places integrity over their
bottom line? Here at HCA Healthcare, our everyday decisions are
founded on compassion. Apply today and join a team that is
dedicated to serving others in need.
HCA Healthcare is a leading healthcare provider with over 31.2
million patient encounters a year at locations in 21 states
including the UK. We care about our community! HCA Healthcare has
been continually named one of Ethisphere's most ethical company's
in the world since 2010. In 2018, HCA spent an estimated $3.3
billion in cost for the delivery of charitable care, uninsured
discounts, and other uncompensated expenses.
What is the Transfer Center?
HCA'sNorthFloridaTransfer Center offers a variety of patient
transport services and the only transport specialty teams with the
ability to provide high risk obstetrical, neonatal and critical
care pediatric patient transport into the HCA,North Florida and
South Atlantic Division hospital systems. Serving patients
throughout North Florida, Georgia and South Carolina, HCANorth
FloridaDivision offers comprehensive health solutions-including
advanced medical care, education, and community outreach-at its22
hospitals and other freestanding facilities. At the HCA Transfer
Center, we assist in transporting patients by ground, helicopter
and fixed wing. We also provide daily, 24-hour access to the
transport teams for Inner Facility Transfers, Physician Office
Direct Admissions and Emergency Transport for injured and
critically ill patients. This unique service simplifies the process
of getting a patient transferred to the right hospital, to the
right specialists, at the right time by utilizing the latest
telecommunications technology. The Transfer Center is staffed by
registered nurses and EMT/paramedics who will assist in arranging
the transport logistics.
Looking for a role to utilize your past ED, ICU or House Supervisor
experience that goes beyond the bedside?
Consider a role at the Transfer Center!
WhatSets Us Apart...
- ""I enjoy the welcoming and fast paced environment, and constant
learning! There is never a dull shift and it's truly a great team
- ""Working at the Transfer Center is AMAZING! After being a nurse
for over a decade, this is the best place I have ever
worked.Management is fantastic. I leave on time every day, and I
still get to use my critical thinking skills in a Nursing capacity.
We are like a little family here, everyone works together to get
things done. It's wonderful!""
Our Transfer Center teams are committed to providing streamlined
access to the right facility at the right time for every patient,
every day, throughout the continuum of care. Join us in our efforts
to better our community.
Click Here to Learn More about the Transfer Center!
We offer you an excellent total compensation package, including
competitive salary, excellent benefit package and growth
opportunities. We believe in our team and your ability to do
excellent work with us. Your benefits include Medical, Dental and
Vision Insurance, Medical and Childcare Flex Spending Accounts,
Life and Disability Insurance, Paid Time Off, Paid Family Medical
Leave, Clinical Certification Support, Tuition Reimbursement,
Student Loan Repayment Assistance, 401k with Corporate Matching,
Employee Stock Purchase Program Employee Discount Program and
Identity Theft Protection. We would love to talk to you about this
Intrigued? CLICK HERE to learn more!
As a member of our team, you will:
- Be responsible for coordinating direct admissions and hospital
transfers to an appropriate HCADivision hospitals.
- Coordinate ambulance transfers from the HCA Division hospitals
to other facilities and post-acute care providers.
- Work in a customer-centric transfer and transport call center;
respond to all callers with the aid of an electronic database of
service profiles, approved clinical protocols and healthcare
- Efficiently and effectively, manage all hospital transfers.
Consult with on-call physicians regarding patient care issues,
needs and concerns and advise when appropriate.
- Apply your nursing knowledge derived from education and
experience as foundation for gathering appropriate clinical data to
ensure appropriate placement, transfer facilitation, communication,
and accurate documentation.
- Facilitate inner facility transfers, maintaining communication
with all parties including but not limited to attending/accepting
MD and referring facility.
- Communicate with physicians and outlying facilities if
placement of a specific patient will be problematic. Use
problem-solving skills to determine the best course of action,
which will be satisfactory to the patient, the MD, and the
- Make suggestions, and utilize creative thinking and acquired
knowledge to assess situations and improve department
decision-making and action.
- Be responsible for documenting and tracking all hospital
transfers and transports.
- Assist in data collection, monitoring, evaluation, and
analyzing of transfer problems for the purpose of developing and
implementing protocols, policies and procedures.
- Exhibit excellent customer relationship skills including
telephone and personal contact with all of the call center's
customer groups, i.e. physicians and their office staffs, nurses,
vendors and fellow employees, etc.
- Establish and maintains a high degree of awareness and
knowledge of participating HCA hospital's medical staff, services
and special programs.
Education, Certification, Licensure, and/or Experience:
- Graduate from accredited school of Nursing. Licensed in the
state of Florida
- Critical Care/ Emergency Department experience strongly
recommended and preferred.
Knowledge, skills, and abilities required:
- Must have an understanding of EMTALA in order to identify
possible issues or violations.
- Excellent communication and interpersonal skills including
diplomatic and friendly telephone manner and use of professional
- Ability to self-manage by taking responsibility to initiate,
assess, and take action as well as ability to function calmly in
- Positive, enthusiastic, customer service oriented
- Advancedtyping and personal computer skills.
- Ability to relate well in a diverse group, articulate concerns,
and negotiate solutions among multi-disciplinary clinicians.
Keywords: HCA Healthcare, Jacksonville , Registered Nurse Patient Placement Coordinator, Healthcare , Jacksonville, Florida
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