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Home Mortgage Retail Underwriter Specialist

Company: Citizens Bank
Location: Jacksonville
Posted on: September 16, 2020

Job Description:


As an employee of Citizens Financial Group, you

become a part of an organization committed to serving customers,

colleagues and communities in which we do business. Citizens Financial Group is

an established and successful financial services company with a branch

presence in 12 states and the ability to conduct business globally. We are

committed to offering comprehensive and competitive benefits, encouraging

our colleagues to develop and grow their careers, and providing a fiscally

sound and stable work environment while delivering to our customers.

Responsible for underwriting complete product offerings including

automated and manual underwriting of mortgage loans. This is a loan decisioning

position with significant financial and risk impact to the business.

  • Ensure material information captured in the automated

    underwriting system is accurate at time of review.
  • Proactively suggest program alternatives for customers

    who do not qualify for terms initially submitted.
  • Demonstrate sound judgment in the analysis of required

    documentation while mitigating organization risk through appropriate

    decision making.
  • Meet or exceed productivity levels established by

    Management and credit quality standards set forth by Citizens Bank, while

    responding timely to quality control and audit reviews when requested.
  • Assist the Group Team Manager when necessary and

    provide training when required.
  • In depth knowledge of all legal, compliance, regulatory

    and investor requirements for the product set.
  • Is a resource for operations and sales colleagues

    regarding specific product requirements for loans in process.


    • 2-3 years mortgage and equity industry experience
    • Extensive knowledge of underwriting guidelines
    • Detail and organizational skills
    • Customer service skills
    • Excellent written and verbal communication skills
    • High School or Equivalent (GED) required, Certification, Licensure or other education training preferred

      Hours and Work Schedule

      Hours per Week: 40

      Work Schedule: Monday-Friday 8:00AM-5:00PM

      Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityIt is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/VeteranCitizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.

Keywords: Citizens Bank, Jacksonville , Home Mortgage Retail Underwriter Specialist, Hospitality & Tourism , Jacksonville, Florida

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