Customer Service Representative
Company: BCforward
Location: Jacksonville
Posted on: January 15, 2021
|
|
Job Description:
BCforward is seeking a highly motivated and experienced Customer
Service Representative in Pennington, NJ.Job Description:Critical
role in effectively managing daily business objectives with phone
volume and service level management through Service Lines. Provides
product support for Branch Offices to ensure all necessary tools,
training and adequate client experience are being provided. Support
includes daily interaction with Branch Offices, operational and
customer service teams within the home office. Service inquiries
from the branch offices include tutorial instruction, maintenance
of accounts, and problem solvingEducation and Qualifications---
Proven experience verbally delivering complex information clearly,
concisely and understandable to the client/recipient, while quickly
establishing trust and exuding positivity and confidence--- Must
possess the skills to navigate between multiple screens and keep
the client/recipient fully engaged, while quickly and accurately
typing relevant notes and information--- Must have experience
gathering, absorbing and using facts/information to make effective
and timely decisions--- Demonstrated ability to quickly learn,
adapt and become highly efficient on new and/or changing systems,
applications, policies and procedures--- Proven experience with
effectively proofreading, editing and/or quickly identifying
errors, while understanding the cause of the error and taking
action to implement sustainable solutions--- Banking and/or
brokerage experience--- Inbound call center experience---
Proficient with Microsoft Word, Excel and PowerPointContract: 12
months with a strong possibility of extension or permanent
placementPay: W-2 EmploymentLocation: Jacksonville, FL Contact:
Patrick WilliamsUS Citizens or Green Card holders are encouraged to
apply via email: Patrick.Williams@bcforward.comAbout
BCforwardBCforward is a minority owned IT recruiting, consulting
and staffing firm headquartered in Indianapolis with offices in 17
states, Russia, India and China. The company was founded in 1998
and is currently the largest consulting firm and largest MBE
certified firm headquartered in Indianapolis, Indiana. Our team of
dedicated staffing professionals has placed thousands of talented
people over the past decade, with retention rates that are
consistently higher than the industry average.Job Requirements:---
Proven experience verbally delivering complex information clearly,
concisely and understandable to the client/recipient, while quickly
establishing trust and exuding positivity and confidence--- Must
possess the skills to navigate between multiple screens and keep
the client/recipient fully engaged, while quickly and accurately
typing relevant notes and information--- Must have experience
gathering, absorbing and using facts/information to make effective
and timely decisions--- Demonstrated ability to quickly learn,
adapt and become highly efficient on new and/or changing systems,
applications, policies and procedures--- Proven experience with
effectively proofreading, editing and/or quickly identifying
errors, while understanding the cause of the error and taking
action to implement sustainable solutions--- Banking and/or
brokerage experience--- Inbound call center experience---
Proficient with Microsoft Word, Excel and PowerPointSDL2017
Keywords: BCforward, Jacksonville , Customer Service Representative, Hospitality & Tourism , Jacksonville, Florida
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Hospitality & Tourism JobsDelivery Driver - Flexible Schedule Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...) Company: Uber Eats Location: Jacksonville Posted on: 01/28/2021 Customer Service/Sales Description: Job DescriptionPosition Purpose: br Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates Company: The Home Depot Location: Atlantic Beach Posted on: 01/28/2021 AmeriCorps Service, Team Leader Description: Travel the country and make an impact on communities in need AmeriCorps NCCC National Civilian Community Corps is a residential service program for young adults who want to lead a tight-knit team while (more...) Company: AmeriCorps NCCC Location: Saint Marys Posted on: 01/28/2021 Delivery Driver - Uber Eats Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Good Money. You'll Company: Uber Eats Location: Jacksonville Posted on: 01/28/2021 Customer Service/Sales Description: Job DescriptionPosition Purpose: br Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates Company: The Home Depot Location: Hortense Posted on: 01/28/2021 AmeriCorps NCCC Traditional Corps Team Leader Description: Travel the country and make an impact on communities in need AmeriCorps NCCC National Civilian Community Corps is a residential service program for young adults who want to lead a tight-knit team while (more...) Company: AmeriCorps NCCC Location: Jacksonville Posted on: 01/28/2021 Customer Service Representative Description: We are still hiring HGS is using a 100 virtual interview and assessment process that enables us to hire for our essential services business clients while keeping your health and safety top of mind. (more...) Company: Hinduja Global Solutions Location: Middleburg Posted on: 01/28/2021 Housekeeper Description: 0.3 Are you committed to holding cleanliness next to godliness Do you have a rare penchant for getting everything just right and striving for your work to be perfect PeopleReady is now hiring meticulous (more...) Company: PeopleReady Location: Jacksonville Posted on: 01/28/2021 Customer Service Representative Description: JOB DESCRIPTION br br Job : 35038 Title: Customer Service Representative Job Location: Jacksonville, Florida - United States Employment Type: Salary: 35,000.00 - 50,000.00 - US Dollars - Yearly (more...) Company: NPAworldwide Recruitment Network Location: Jacksonville Posted on: 01/28/2021 Driver Vending Delivery Description: Job Overview Driver Vending Delivery for Dallas and Ft. Worth, TX The Driver Vending Delivery is responsible for delivering and servicing cooler/vending equipment to customers, assuring the safe operation (more...) Company: Keurig Dr Pepper Location: Jacksonville Posted on: 01/28/2021 |