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HVAC Customer Service Rep/Dispatcher/Office Assistant

Company: Superior Heating and Cooling
Location: Orange Park
Posted on: November 22, 2021

Job Description:

Superior Heating and Cooling is seeking a customer service rep/dispatcher/office assistant part-time with the potential to become a full-time position, you will perform a variety of administrative duties to ensure that customers are satisfied and operations are running smoothly.Responsibilities

  • Must be great with answering phones enable to work in a fast-pace environment
  • schedule service work orders
  • Dispatch technicians and coordinate their daily schedules
  • Provide general support to customers
  • Submit daily progress report and communications
  • Process service order/submit diagnosis
  • Customer billing
  • Check In order parts, delivery and inventory
  • Process warranty claims
  • Prepare quotes and proposals for customersSkills
    • Proven experience as a customers representative , administration assist or office admin assist
      • Must have good phone etiquette, speak clearly and have an outgoing personality
      • Good communication skills On the phone and via email
      • Ability to multitask
      • Working knowledge of computer equipment such as a computer, printer or fax and software applications i.e. words, Adobe, excel
      • Excellent time management skillsBenifits
        • After a year of service, paid holidays
        • After 90 day probation Retirement plan and healthcare is available Job Type: Part-timePay: $11.00 - $12.00 per hourBenefits:
          • Health insurance
          • Retirement planSchedule:
            • Day shift
            • Holidays
            • Monday to FridayEducation:
              • High school or equivalent (Preferred)Experience:
                • Customer service: 1 year (Preferred)Work Location: One location

Keywords: Superior Heating and Cooling, Jacksonville , HVAC Customer Service Rep/Dispatcher/Office Assistant, Hospitality & Tourism , Orange Park, Florida

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