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Store Manager

Company: Ace Hardware
Location: Yulee
Posted on: September 23, 2022

Job Description:

Job Description

Store Manager of our Yulee, Florida location located at 85880 Miner Road Yulee.

The Store Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all store policies and procedures.

Essential Duties and Responsibilities
Include the following. Other duties will be assigned/discussed prior to job offer.

Customer Service
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Provide positive representation of store.
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Proactively assist customers in solving problems.
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Greet customers entering and throughout the store. Thank customers when finished and when they are
leaving the store.
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Provide a friendly, outgoing demeanor; work well with customers as well as associates.
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Ensure all calls and pages are answered promptly, courteously and effectively.
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Handle customer complaints. Work to resolve problems with the customer and have store's best interest
taken into consideration.
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Possess excellent product knowledge and knowledge of store layout and location of products.

Store Operations
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Ensure a positive, professional and safe work environment for all associates.
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Supervise the "general operations" of the entire store.
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Ensure compliance with all practices, policies and procedures necessary.

Leadership
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Become an integral part of the community in which you live and work through civic organizations and being
community minded.
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Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
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Lead by example; be approachable by all associates and customers.

Education/Training
High School or GED equivalent required; degree preferred.

Experience
Must have previous retail management experience. Hardware experience preferred.

Physical Demands
Standing, walking, lifting (up to 50lbs) and climbing.

Keywords: Ace Hardware, Jacksonville , Store Manager, Hospitality & Tourism , Yulee, Florida

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