Customer Service Representative I
Company: HonorVet Technologies
Location: Jacksonville
Posted on: January 25, 2023
Job Description:
Customer Service Representative I
Location: 10550 Deerwood Park Blvd, Jacksonville, FL 32256
Shift: 12:30 PM to 9:00 PM (56 Hrs./Week)
Duration: 3 Months
Job Responsibilities:
- Call coordinator - will answer phone calls from potential and
existing customers.
- Ask specific questions to determine the need and then transfer
to the appropriate department.
Qualifications:
- THIS IS A REMOTE POSITION and Candidates must reside in
Jacksonville, FL.
- Call center experience preferred.
- Excellent communication skills. Basic knowledge of computer
applications.
- Must have a positive enthusiastic behavior with a desire to
provide a great phone call experience with all the calls they
handle.
- Availability to work a schedule that ends no later than 10 pm
eastern time for either Sunday-Thursday or Tuesday-Saturday
schedule.
Must have:
- Internet Service (cannot connect via WIFI)
- Candidate must have a minimum of 25mbps upload and 25mbps
download.
- Run internet speed test at www.speedtest.net
- Candidate must have Windows 10 on computer.
- Must have modem connection - Must be hardwired to your computer
via ethernet cable.
- Home computer, monitor and headset that will allow agent to
answer calls.
- Must have USB headset that is Avaya compatible for incoming
customer interactions.
- Allow Client required software to be uploaded to their computer
(CT Soft phone, which allows incoming calls)
Keywords: HonorVet Technologies, Jacksonville , Customer Service Representative I, Hospitality & Tourism , Jacksonville, Florida
Didn't find what you're looking for? Search again!
Loading more jobs...