Customer Service Representative (I/O)

Company: Hired by Matrix
Location: Jacksonville
Posted on: January 26, 2023

Job Description:

Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is the group for you! - -Working with some of the US' premier Fortune 500 companies, we excel at connecting candidates with positive cultures and dynamic teams. - We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches. - -Hired by Matrix has provided talent solutions to enhance organizations' team capacities for over three decades. As a full-service search firm, we partner with companies across industries, including Financial Services, Fintech, Consumer Goods and Services, Security and Logistics, Pharmaceutical / Biotech, Technology, Automotive, Engineering, and Healthcare. -At-a-Glance: -Are you ready to build your career by joining an international fire and alarm protection company? If so, our client is hiring a Customer Service Representative!In this role, you will frequently communicate with the Coordinator via phone, answer calls from potential and existing customers, determine customer needs, and transfer them to the appropriate department. -What You Bring:

• Call center experience (preferred)
• Excellent communication skills
• Basic knowledge of computer applications
• A positive, enthusiastic mindset with a desire to provide a great customer experience. -Essentials:
  • Internet Service (cannot connect via WIFI)
  • Minimum of 25mbps upload and 25mbps download (test at www.speedtest.netu). -
  • Windows 10 -
  • Modem connection; must be hardwired to the -computer via ethernet cable.
  • Home computer, monitor, and headset that allows phone calls.
  • Avaya-compatible -USB headset -for incoming customer interactions.Note: This is a remote position, but candidates must reside in Jacksonville, FL. -Approx. Duration: 3 months with the possibility for permanent hire. -Get in Touch: -We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Vaishaki at 201-367-0499 -to learn more. - -Who We Are -Hired by Matrix, Inc. is a full-service staffing firm specializing in the IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing industries. Since 1986, we have enriched our candidates' and clients' lives with exciting job opportunities and outstanding staffing services. Our rich history and dedication to quality distinguish us from other staffing agencies, and they have fueled our success for over 30 years. We are also a proud certified Woman-Owned Business Enterprise (WBE). - - -Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year. - -Hired by Matrix is also an Equal Opportunity Employer and proudly WBENC and WOSB Certified. - -We want to match you with the right job, so let's work together to find your #MatrixMatch! - -Connect with us on LinkedIn today and learn more about how HbM can change your career: - -Hired by Matrix Career Center: -

Keywords: Hired by Matrix, Jacksonville , Customer Service Representative (I/O), Hospitality & Tourism , Jacksonville, Florida