Customer Service Specialist

Company: Careerbuilder-US
Location: Jacksonville
Posted on: March 19, 2023

Job Description:

We are looking to hire a Customer Service Specialist at our office in Denver, CO. If you have a passion for customer service, are organized, and love working in a team player environment, we want to hear from you!
Essential Job Duties

Source warm sales opportunities through inbound lead follow-up and outbound cold calls and email
Understand customer needs and requirements
Accounts receivable
Ability to handle high volume phone calls and emails
Strong problem-solving abilities and phone presence
Excellent time management, organizational skills and ability to work independently

Qualifications

Associate's Degree preferred
High quality verbal and written communication
Strong math abilities are necessary
Experience with accounts receivable is highly preferred
Experience using spreadsheets, database, and word processing software; such as Microsoft word, excel and PowerPoint

What we offer

Advancement and growth into leadership roles
Team-player environment
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA Programs
Compensation range : $45-60k

Our Commitment to Diversity and Inclusion
SCS Direct, Inc. is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.

SCS Direct, Inc. is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At SCS Direct, Inc. Office Automation, you'll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Keywords: Careerbuilder-US, Jacksonville , Customer Service Specialist, Hospitality & Tourism , Jacksonville, Florida