Human Resources Specialist

Company: Genpact
Location: Jacksonville
Posted on: June 24, 2022

Job Description:

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.Are you the one we are looking for?
We are inviting applications for the role of Human Resource Specialist!
You'll be under the supervision of an HR Leader, aligns strategic objectives with employees and management in the business units they support for a 24/7 Operations Center. The HRM partners across the HR function to deliver valued service to management and employees that reflect the strategic objectives of the organization. The HRM maintains an effective understanding about the business unit's financial position, its culture, and its competition while supporting the day-to-day HR needs for the aligned business unit.Responsibilities

• Uses Human Resource and Labor Relations expertise to support overall business strategies in the areas of training, recruiting, compensation management, performance management, organizational planning, headcount management, and labor relations and retention.
• Handles and resolves labor relations queries and issues, including customer concern of more complex situations as appropriate. Conducts effective, thorough and objective investigations. Partners with legal department as needed/required. Provides day to day guidance to management (coaching, counseling, career development, disciplinary actions).
• Monitors and evaluates HR effectiveness relative to driving business results and established goals. Prepares management reports. Analyzes trends and metrics in partnership with Leaders to develop solutions and programs.
• Develops, recommends, and implements personnel policies and procedures to effect continuous improvement. Partners across HR function to ensure premier service delivery
• Maintains knowledge of industry and legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with legal department as needed/required.
• Partners with the business in implementing effective people initiatives & interventions to increase productivity, drive employee engagement and improve retention.
• Leads Performance Management processes including effective succession planning, and execution of Performance Improvement Plans.
• Acts as the aligned HRM to handle HRIS/Timekeeping and Compensation/Promotion events.
• Adheres to compliance terms for new hires, promotions, transfers, and Compensation Changes.
• Assists international employees with expatriate assignments, movements and related HR matters.
• Conduct New Hire Orientation as needed. Ensure appropriate pre-hire training courses and onboarding requirements are met in line with company/client standards.
• Must be willing to work night scheduled with rotating weekend on-call availability supporting 24/7 operations center Qualifications we seek in you!Minimum qualifications
  • Working knowledge of multiple human resource disciplines including employee relations, diversity, performance management, learning and development, federal and state employment laws.
  • Strong eye for business stabilized with operational orientation
  • Superb communication skills - verbal, written, presentation, conflict management
  • Microsoft Office skills including Word (Intermediate), Excel (Advanced), Power Point (Advanced), Outlook (Basic), Visio (Basic) required
  • Able to respond quickly to changing requests; sound sense of urgency
  • Ambitious with validated decision-making skills
  • Experience resolving complex employee relation issues
  • Experience working in complex Matrix Org Structure and with Virtual teams. Preferred Qualifications:
    • HRCI PHR or SPHR and/or SHRM CP-SCP certification preferred
    • Relevant HR experience
    • Bachelor's degree in HR or Business-related field required
    • Experience managing in matrixed organization structures with virtual teams required
    • Experience working with a diverse workforce required
    • Experience with expatriate management, visas, work permits, Global Mobility preferred
    • Experience supporting transitions and projects preferred

Keywords: Genpact, Jacksonville , Human Resources Specialist, Human Resources , Jacksonville, Florida