This position serves as the Scrum Master for PolicyCenter and
BillingCenter Team. The Scrum Master is responsible for leading
their team through the sprint process, managing the sprint process,
coordinating activities with the Functional and Integration
This position is also responsible for completing the analysis and
interpretation of business requirements into application and
systems design documentation for mid- to large-scale system
projects and leading teams in these same activities. Also has
responsibility for assisting in the coordination of functional,
non-functional, and user acceptance testing and may provide third
tier-production support of assigned systems.
? Team lead will lead their team through the sprint process to
build and demonstrate the selected items for the sprint and
continue to lead the team through the testing and stabilization
? Manage the sprint process, product backlog (working in
coordination with the Customer Product Owner and Guidewire Product
Lead), and sprint backlog.
? Coordinate activities with the Customer Team Leads / Scrum
Masters for their product track.
? Coordinate dependencies across Product Backlog for each sprint
with other Customer Team Leads / Scrum Masters.
? Facilitate the team meetings.
? Model ethical behavior and execute job responsibilities in
accordance with Citizens core values, ethics, and information
? Lead discovery meetings with Business Analysts and business
representatives to gather documentation related to business
processes, functional requirements and workflows for mid- to
large-scale system development projects.
? Work with Business Analysts to interpret customer requirements
into systems design documentation, utilizing Word, Visio diagrams,
flowcharts, use-cases, swim lane diagrams, UML diagrams, prototypes
and pseudo code or other established tools and techniques. In
? incumbents working as Integration Systems Analysts are
responsible for designing analytical models (BPEL/BPMN) and
Technical specifications (XSD/XSLT/XML/WSDL);
? Lead the tracking of changes to system requirements throughout
the development, testing and maintenance lifecycle, maintaining
accurate documentation at all times.
? Maintain continuous communication with end users and developers
throughout the systems development lifecycle to ensure the final
product meets the requirements and expected outcomes of the
customer, with respect to application, reporting and/or integration
functionality and presentation.
? Assist the Quality Assurance staff or functions in developing and
executing test plan and scripts.
? Lead the development and maintenance of end-user manuals and
? Provide subject matter expertise in the development of system
? Provide early notification of issues potentially affecting work
flow efficiency, end user functionality, system interoperability,
? Assist in retrieving information from application data sources
for end users.
? Analyze manual processes and recommend automated and alternative
process recommendations, identifying necessary triggers and
? Research, evaluate and recommend technical solutions that may
include: commercial-off-the-shelf (COTS) software, customized
messaging protocols, internal application development, data
transformations and migrations, and reporting solutions.
? Participate in development of corporate standards for Business
Design Documents (BDD), Systems Development Lifecycle (SDLC), and
System Design Methodology (SDM).
? Provide mentoring and leadership to (standard) Systems Analysts
? Additional Integration Systems Analyst responsibilities include
creating, administering, and governing the service blueprint
repository and the enterprise repository for easy disc We are an
equal employment opportunity employer and will consider all
qualified candidates without regard to disability or protected