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Tier 1 Technical Support

Company: Modis
Location: Jacksonville
Posted on: February 25, 2021

Job Description:

Position Responsibilities:Ability to effectively and efficiently troubleshoot technical problems.-- Research, resolve, and respond to end-user issues/problems received via email, telephone, or escalations, and provide support on desktop and laptop systems.-- Install/Configure Software and Hardware Solutions.-- Basic understanding of TCP/IP, DNS, DHCP, and VPN configurations.-- Provide General IT End-User Support.. Active Directory and troubleshooting functions

Keywords: Modis, Jacksonville , Tier 1 Technical Support, IT / Software / Systems , Jacksonville, Florida

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