Information Technology Technician 03/31/2021

Generate proposals for new/upgrade equipment procurementDesign/install and/or maintain various transmission systemsMaintains data communication linesPrepare, review, approve and submit purchase requisitions for equipment/suppliesIntegrate voice and data communicationsCoordinate telephone line installationsAssist programmers, technical support personnel and users as requiredAssist management in making decision on issues where no guidelines or policy existsPlan hardware purchases and/or installationsInstall/relocate hardware and peripheralsRepair computer hardware and peripheralsMaintain operational status of hardwareMaintain and update maintenance filesDetermine and evaluate software/hardware requirementsInstall and update software Conduct computer related training and/instructionProgram/modify systemsPerform data backup functionsBackup the serverBackup PC files on a regular basisInstall computer networksIdentify/eliminate potential network/system problemsAct as liaison with technical support resources and to usersIssue/update/distribute access/security cardsGenerate access/security related reportsPerform technical supportResearch and recommend new information technologiesSchedule auto tasksSet up user accountsSet up/maintain/oversee computer security systemMaintain off-site backup storageResearch and assess software compatibilityUpdate workstations/softwarePerform computer system support functionsCode, test/evaluate, debug applicationsCoordinate application enhancements/fixesAnalyze data entry inputEvaluate requests for data processing servicesPerforms periodic reboot of the mainframe systemTroubleshoot hardware problemsJob Controls and Complexities

• Report directly to supervisorAdhere to laws/agency policy/rules/ regulations/SOP/ proceduresMaintain confidentiality/security of files and information obtained in the course of employmentProcess/compile/disseminate record/public record information as directed by approving authority in accordance with lawful requirements Maintain continuity and operational efficiency by accurate and timely dissemination of information to Staff and co-workersAdhere to leave, overtime and attendance policies/procedures (i.e. arrive promptly, regular attendance at work, notification to supervisor regarding absence from work due to illness or untimely incidents, etc.)Contacts
  General PublicSJSO EmployeesOther Government EntitiesPhysical Environment

  Normal business hours apply; however, hours may vary and overtime may be necessary including nights, holidays, and weekendsWork is primarily indoorsSubject to routine call outs (Scheduled)Regular attendance is required due to the workload associated with this positionContact with public and SJSO personnelWork in proximity to noisy equipment such as server roomImportant InformationRegular attendance is critical to the success of this position and assignment and is required of all Agency personnel.The list of tasks, policies and proficiencies for this position, as well as any statements contained within this page are considered essential. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or the public. This job description in no way states or implies the listed duties are the only duties to be performed by the employee occupying this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.See SJSO Policy for additional information on agency expectations and Senior Status requirementsEFFECTIVE: 10/01/16History: New Job Description format and implementation of Tier system