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IT Project Manager

Company: morgan e morgan, p.a.
Location: Jacksonville
Posted on: November 22, 2021

Job Description:

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People. Summary To support our vision in driving technological advances and in delivering the premier client/attorney experience, we are seeking an IT Project Manager who will lead a variety of projects with significant scope and impact supporting several different areas of the business. This individual will work closely with various teams to deliver value to the business, meeting the scope, budget, and timeline of all designated projects. In this role, you will have the ability to oversee the end-to-end effectiveness of the standardized Change Enablement Practice. You will have the overall responsibility to design, monitor, run and continuously improve the practice and processes of change management. Responsibilities Manage assigned initiatives from project planning to project close-out, ensuring that all activities, including process design and modifications, process automation/system enhancement requirements definition and development, methods & procedures development and modifications, testing, training, communications, deployment, business value realization monitoring, hand-off to business-as-usual operations, and project close-out are effectively and efficiently coordinated and completed on time and within defined scope and budget. Develop, manage, and deliver multiple IT projects from beginning to end, including project scope, timeline, capacity planning, resource allocation, and project execution. Work with requestors, business areas, and operational teams processing requests to ensure compliance with the Change lifecycle Lead the overall Change and Release Management practice design, objectives, and deliverables Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Prepare weekly reports and briefings on program status, policies, and procedures, in support of acquisition program milestones Conduct periodic process audits and reviews change reports to ensure the quality of process related activities Define and collect metrics to provide project progression to Senior Management and C-level Executives Cooperate with all necessary stakeholders and work closely with all levels of the organization to determine acceptable solutions. Establish and lead the Change Advisory Board (CAB) Cultivate and maintain strong relationships with project teams and business partners. Ensure accurate and complete files and artifacts are maintained for projects and appropriate close-out documents are distributed in a timely manner in accordance with corporate and customer standards. Communicating to the Initiative Sponsor, Champion and Program Manager and bring awareness of issues that will impact project completion timeline, scope, or cost. Pro-actively seek to identify and communicate any schedule and budget risks. Review and improve process steps as needed by the project. Qualifications 5+ years' of Project Management experience Bachelor's degree in computer science, management information systems or business administration or the equivalent combination of education, training, or related work experience. Must be able to manage multiple large-scale programs and projects across the full project lifecycle Experience working in a large organization and ability to work across diverse remote teams and build effective relationships. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities Technical problem-solving aptitude and diagnostic ability Ability to thrive in a dynamic and rapidly evolving working environment Excellent written and oral communication skills, ability to present concise reports and recommendations Excellent planning and organization ability Excellent time management skills and understanding the value of a baseline Demonstrable business acumen and critical thinking skills Preferred Qualifications Strong experience with IT infrastructure and architecture; knowledge of Security, Service Desk, or Network concepts Recent experience with an industry leading IT Service Management Platform (e.g., ServiceNow, BMC, Ivanti) ITIL experience and qualifications: Release Management, Incident Management and Change Management. ITIL Foundations certification Project Management Institute PMP certification Experience executing effective Change management practices for an enterprise organization Experience with software or hardware implementations Experience designing, implementing, and improving the change management policies and procedures based on ITIL standards Benefits Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays. Equal Opportunity Statement Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form. Privacy Policy Here is a link to Morgan & Morgan's privacy policy.

Keywords: morgan e morgan, p.a., Jacksonville , IT Project Manager, IT / Software / Systems , Jacksonville, Florida

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