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TMS Technology Manager

Company: Crowley
Location: Jacksonville
Posted on: August 6, 2022

Job Description:

OUR PEOPLE: We deliver positive results and experiences for our partners by first empowering our people. Our industry experts are singularly skilled at what they do and equally adept at bringing their skills together to build solutions stronger than the sum of their parts. Our inclusion and employee-centric focus make for a workplace that provides valuable services and experiences.

THE CROWLEY WAY: Guided by our three values: integrity, sustainability, and drive, we believe in and celebrate the power of collaboration between people with diverse backgrounds and experiences to achieve business and personal goals. We support the development of our people and are committed to growing together, inclusively.

SUMMARY: Primary responsibility for the Transportation Managemewnt Systems (TMS) at Crowley that support the Land Transportation Business Units. The role is responsible for implementation, enhancements, integrations and support of our TMS systems.

GENERAL RESPONSIBILITIES: Initial focus will be to implement core third party TMS Systems. Manage a team to conduct requirements and process analysis. Owns responsibility to implement the TMS Systems from configuration, setup, install, integration and testing. Setup a support team to manage the ongoing support and enhancements. Work jointly with business leaders to develop the systems roadmap to support current business strategies. Provide input into information technology strategic planning. Establish standards and policies; implements and recommends actions to improve work flow, simplify operational and reporting procedures and improve performance standards. Develop and manage the budget for assigned areas of responsibility. Plans and manages projects, develops business cases and assures that all necessary steps are taken to meet project goals and milestones. Make recommendations on selection of end-user data access tools that best fit the business and technology environment. Develop strong relationships with business partners, an understanding of business processes and provides technical consulting to other areas of the business. Maintain professional and technical knowledge through educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Makes personnel decisions, assigning personnel to projects and directing their activities.

EDUCATION: Bachelor's degree in computer science strongly preferred or equivalent experience.

EXPERIENCE: 5 -10 years management/supervisory experience in one of the responsibility areas listed above. Proven success record in managing projects. Must possess skill sets and demonstrate proven experience developing, improving and streamlining processes to meet established goals and objectives. Requires the ability to effectively manage projects that may vary in nature and scope. Experience implementing third party systems is required. Experience as the primary contact to the business teams of a particular area is critical. Experience in Land Transportation and TMS Systems highly desirable. Experience with Blue Yonder or McLeod TMS Systems desired but not required.

TECHNICAL PROFICIENCY: Proficient with Microsoft Office products, including Word, Outlook, Excel, and Sharepoint. Experience with Smartsheet is a plus. Experience with systems integration and testing Mulesoft is a plus.

COMPETENCIES: Experience in the implementation of a third-party system is required. Knowledge of Transportation TMS Systems is desired. A solution-oriented mindset and effective communication with various levels of management in particular end user management is critical. Ability to explain technical complexities in simple terms is important. Ability to design business system architectures and ability to manage technical requirements, business requirements and integration requirements is important. Ability to manage multiple concurrent projects and programs is critical as well.

JOB SCOPE: Position impacts multiple business units/segments.

WORKING CONDITIONS: Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.

Primary Location

US-FL-JACKSONVILLE

Work Locations

USA-FL-JACKSONVILLE-REGENCY

Job

IT

Organization

Crowley USD BU

Schedule

Full-time

Employee Status

Manager

Job Level

Day Job

Travel

No

Career Band Leveling

IT Manager Band - TM4

Job Posting

Jul 22, 2022, 9:12:21 AM

Keywords: Crowley, Jacksonville , TMS Technology Manager, IT / Software / Systems , Jacksonville, Florida

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