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IT System Administrator

Company: iVenture Solutions
Location: Jacksonville
Posted on: September 23, 2022

Job Description:

DescriptionIn this role you will support, install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications. As an IT Systems Administrator, you will also install new PCs, migrate data, resolve issues escalated from the help desk, and resolve network issues at multiple sites.Position OverviewPerks of working here as an IT System Administrator ..WFH FlexibilityFocus on Work/Life BalanceWe match 4% on your 401KPaid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second yearComprehensive benefits package which includes paid life insurance and paid long term disabilityPeerfit membership - providing free sessions at local gyms and studiosPaid Maternity, Paternity and foster leaveQuarterly employee/family outingsCareer path road mapping$200 spend in our iVenture Company Store on your anniversary year with us!Real Culture initiatives and recognition, not just pizza parties360 degree feedback. You talk, we listen.Mileage reimbursementSuper cool technology - virtual lab, paid certifications and training daysiVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core valuesYou are a great IT System Administrator candidate if you have.....Bachelor's Degree , business related field preferred, or equivalent experience3+ years supporting current windows desktop technologies, local area networks, and some exposure to Microsoft server. Specifics include:All current Microsoft Desktop Operating Systems (Latest current OS)Exposure to Microsoft Windows Server (Latest current OS)Active Directory Account Management, Group Policy within the Windows DesktopSolid understanding of TCP/IP network fundamentals and related equipment (switches, routers, etc.)Experience with multi-user remote access technologies preferred, but not required.A+ and Net+ preferred, but not requiredFlexibility to accommodate after-hours and weekend client and team member needsParticipation in an on-call rotation (approximately every 5-8 weeks)Strong communication skills both verbal and writtenExcellent customer service skillsWhat you'll be doing as an IT System Administrator ..Install and support a wide range of PC and PC related applications, Windows and MacInteract with users in-person daily on technology use, iVenture accepted practices and issue resolutionMonitor and troubleshoot network performance and resolve issues such as internet bandwidth problems, ISP issues and firewall / router changesProvide Tier 2 desktop and application support, including new user setups, line of business application support, and hosted application support.Produce, maintain and update technical documentationOrganize and execute desktop projects, ranging from 1 day - 2 weeksTypical Week: 30% Windows server support, 50% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetingsAdditional Information:Valid driver's license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed.Applicant selected will be subject to a criminal, employment, credit and motor vehicle background checkAbout iVenture SolutionsiVenture Solutions is an award-winning managed service provider delivering superior IT solutions to businesses across Florida. With a comprehensive range of services including IT support, cloud hosting and cybersecurity, iVenture gives businesses back time to do what matters most.Learn more about what our employees say about us here: Great Place to WorkNo office politics, no dead-ends. We mean what we say and expect the same.

Keywords: iVenture Solutions, Jacksonville , IT System Administrator, IT / Software / Systems , Jacksonville, Florida

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