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IT Systems Administrator II

Company: Southeastern Grocers
Location: Jacksonville
Posted on: September 24, 2022

Job Description:

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a -great place to work, we empower everyone to be their full, authentic selves. Read our -Belonging, Inclusion and Diversity Statement here. -IT Systems Administrator II - -Job PurposeJob PurposeDesigns, implements, and manages server infrastructure for on-premises systems and in the cloud. Responsible for dependable access and availability to IT systems; for administration, management, and support activities associated with the infrastructure. The role is also responsible for day-to-day maintenance and repairs, including software, system installations and upgrades, routine automation, security maintenance, troubleshooting, training, and technical support for all users andprojects of the organization. Assists in the development and implementation of cloud-applications, migrate existing on-premises applications to the cloud. -Essential ResponsibilitiesPercent Of ResponsibilitiesResponsibility% Of TimePerforms installation, maintenance and repairs including software, system installations and upgrades, routine automation, security maintenance, troubleshooting, training, and technical support for all users and projects of the organization.30%Responsible for dependable access and availability to IT systems. Troubleshoot and fix issues that may compromise system performance or access to an IT service.30%Provides excellent customer support 24x7x354 in an on-call rotation for the cloud and on-premises platform. Troubleshoots incidents, identifies root cause, fixes, documents problems, and implements preventive measures. Serves as liaisons with internal departments, vendors and other third-party providers. Resolves issues other tiers of support have escalated/transferred. Communicates courteously and effectively with users as needed.30%Stays knowledgeable of emerging trends and industry practices. Ensures compliance with cloud, server, network and engineering standards and guidelines.10%DisclaimerPerforms other job-related duties as assigned. -QualificationsRequired EducationRequired EducationCourse of StudyHigh School / GED -Preferred EducationPreferred EducationCourse of StudyBachelor's DegreeComputer Science or related fieldRelevant ExperienceRelevant ExperienceSupervisory Experience3 - 6 yrs minimumNo Supervisory ExperienceLanguage RequirementsLanguage(s) RequiredLanguage(s) PreferredEnglish -Knowledge, Skills & Abilities Required - - - - Experience with infrastructure, server; and networking technologies. - - - - Experience with: Windows, Linux; Physical Server architecture; virtualization technologies. - - - - Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy environment. - - - - Proficient in script development and scripting languages e.g.: PowerShell, Bash, and/or Python. Windows, VMware - - - - and/or Hyper-V, Azure and Active Directory. - - - - Knowledge of containers and management platforms like Kubernetes and Docker. - - - - Experience with various backup solutions and strategies for both cloud and on-premises.Knowledge, Skills & Abilities Preferred - - - - Cloud Certifications (Microsoft Azure preferred). - - - - Experience working with Microsoft Azure, Linux/UNIX, Citrix, Docker, Kubernetes, Rancher, Terraform, Ansible and Azure DevOps. - - - - In depth knowledge of LAN/WAN/Firewall/VPN technologies. - - - - Knowledge of web services, API and REST. - - - - Database experience, including knowledge of SQL. - - - - Mastery in script development and scripting languages e.g.: PowerShell, Bash, and/or Python. Experience with storage area networks. In depth knowledge of on premises and cloud business continuity and disaster recovery strategies. - - - - Knowledge and experience with Agile -Environmental FactorsDepartmentInformation TechnologyEnvironmental FactorsSSC Light: Physical Demands: While performing the essential functions of this position, the associate is regularly required to sit, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear and perform repetitive movements with both hands. The employee is occasionally required to stand or walk on carpet, tile or concrete Working Conditions: Majority of the time will be spent indoors in a traditional office environment. Safety Risk Factors: The employee is rarely required to twist back and/or neck and walk on a slippery or cluttered floor surface. Overall Required Equipment a personal computer, telephone, printer, copy machine, fax machine and other general office supplies and equipment. Pulling Requirement 20 lbs. Lifting Requirement 20 lbs. -Travel RequirementsTravel Percent & OvernightTravel PercentOvernightNoneNo -AddendumSpace for unique knowledge, skills, and abilities or to accentuate differences between jobs with same titles in different departments.AddendumOn call schedule, varied schedule

Keywords: Southeastern Grocers, Jacksonville , IT Systems Administrator II, IT / Software / Systems , Jacksonville, Florida

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