Operational Risk Officer - C13 - Technology Operational Risk (Wealth Management) - Hybrid

Company: Citi
Location: Callahan
Posted on: January 26, 2023

Job Description:

The Operational Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.Responsibilities:

• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• Independently assess' risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Governance and oversight may include (not limited to) technology operational risk, risk for example.
• Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans)
• Resolves transactional level escalations coming from the vendor or internal partners
• Analyzes a multitude of scorecards/performance management tools to mitigate exposure (risk/financial/regulatory)
• Monitors goals are met through performance, risk, and relationship oversight of our extended supply chain
• Collaborates to resolve any issues which fall within the terms of the contract.
• Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.Qualifications:
  • 6+ years of experience working in an Operations, Operational Risk, Control, Technology Risk, IT Audit, Information Security or related field (financial services industry experience preferred)
  • Established understanding of software design, distributed systems, SDLC, and/or technology operations (hands on experience preferred)
  • Project management experience demonstrating strong analytical skills exhibiting ability to solve complex problems in new and complex environments, processes and technologies
  • Demonstrable ability to analyze and monitor risk control issues through to resolution
  • Excellent Written and Verbal communication skills.
  • Exhibit Strong Influencing/negotiating skills with attention to detail.
  • Candidates should be within a commutable distance from the job site as Citi is working a hybrid work schedule. Education:
    • Bachelor's/University degree, Master's degree preferred
    • Risk Management Certifications (e.g., CISA, CRMA, CISM, CRISC, CIA), preferred but not required. - Job Family Group: Risk Management - Job Family:Operational Risk Time Type: Full time Primary Location: Jacksonville Florida United States Primary Location Salary Range: $96,570.00 - $144,850.00 Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .View the " EEO is the Law " poster. View the EEO is the Law Supplement .View the EEO Policy Statement .View the Pay Transparency Posting - Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Jacksonville , Operational Risk Officer - C13 - Technology Operational Risk (Wealth Management) - Hybrid, IT / Software / Systems , Callahan, Florida