Operational Risk Officer - C13 - Technology Operational Risk (Wealth Management) - Hybrid
Company: Citi
Location: Callahan
Posted on: January 26, 2023
Job Description:
The Operational Risk Officer is a strategic professional who
stays abreast of developments within own field and contributes to
directional strategy by considering their application in own job
and the business. Recognized technical authority for an area within
the business. Requires basic commercial awareness. There are
typically multiple people within the business that provide the same
level of subject matter expertise. Developed communication and
diplomacy skills are required to guide, influence, and convince
others, in particular colleagues in other areas and occasional
external customers. Significant impact on the area through complex
deliverables. Provides advice and counsel related to the technology
or operations of the business. Work impacts an entire area, which
eventually affects the overall performance and effectiveness of the
sub-function/job family.Responsibilities:
- Establishes and oversees the application of operational risk
policies, technology and tools, and governance processes to create
lasting solutions for minimizing losses from failed internal
processes, inadequate controls, and emerging risks.
- Independently assess' risks and drive actions to address the
root causes that persistently lead to operational risk losses by
challenging both historical and proposed practices.
- Governance and oversight may include (not limited to)
technology operational risk, risk for example.
- Serves as a subject matter expert for Issues Management
(KPI/KRI/Corrective Action Plans)
- Resolves transactional level escalations coming from the vendor
or internal partners
- Analyzes a multitude of scorecards/performance management tools
to mitigate exposure (risk/financial/regulatory)
- Monitors goals are met through performance, risk, and
relationship oversight of our extended supply chain
- Collaborates to resolve any issues which fall within the terms
of the contract.
- Develops and maintains relationships across the business users
and Lines of Defense to better understand and deliver customer
requirements by responding to changes in the internal and external
business environment
- Has the ability to operate with a limited level of direct
supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team
members.
- Appropriately assess risk when business decisions are made,
demonstrating consideration for the firm's reputation and
safeguarding Citigroup, its clients, and assets, by driving
compliance with applicable laws, rules, and regulations, adhering
to Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing,
and reporting control issues with transparency.Qualifications:
- 6+ years of experience working in an Operations, Operational
Risk, Control, Technology Risk, IT Audit, Information Security or
related field (financial services industry experience
preferred)
- Established understanding of software design, distributed
systems, SDLC, and/or technology operations (hands on experience
preferred)
- Project management experience demonstrating strong analytical
skills exhibiting ability to solve complex problems in new and
complex environments, processes and technologies
- Demonstrable ability to analyze and monitor risk control issues
through to resolution
- Excellent Written and Verbal communication skills.
- Exhibit Strong Influencing/negotiating skills with attention to
detail.
- Candidates should be within a commutable distance from the job
site as Citi is working a hybrid work schedule. Education:
- Bachelor's/University degree, Master's degree preferred
- Risk Management Certifications (e.g., CISA, CRMA, CISM, CRISC,
CIA), preferred but not required. - Job Family Group: Risk
Management - Job Family:Operational Risk Time Type: Full time
Primary Location: Jacksonville Florida United States Primary
Location Salary Range: $96,570.00 - $144,850.00 Citi is an equal
opportunity and affirmative action employer.Qualified applicants
will receive consideration without regard to their race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review
Accessibility at Citi .View the " EEO is the Law " poster. View the
EEO is the Law Supplement .View the EEO Policy Statement .View the
Pay Transparency Posting - Effective November 1, 2021, Citi
requires that all successful applicants for positions located in
the United States or Puerto Rico be fully vaccinated against
COVID-19 as a condition of employment and provide proof of such
vaccination prior to commencement of employment.
Keywords: Citi, Jacksonville , Operational Risk Officer - C13 - Technology Operational Risk (Wealth Management) - Hybrid, IT / Software / Systems , Callahan, Florida
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