Senior Systems Engineer - Information Technologies
Company: City of Jacksonville
Location: Jacksonville
Posted on: May 28, 2023
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Job Description:
Senior Systems Engineer - Information Technologies
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Senior Systems Engineer - Information Technologies
Salary
$89,738.71 - $96,844.05 Annually
Location
Jacksonville, FL
Job Type
Appointed Employee
Job Number
2023-05164
Department
FINANCE AND ADMINISTRATION
Opening Date
05/19/2023
Closing Date
Continuous
Description
Benefits
Questions
Job Description
Are you looking for a position with a work/life balance? Do you
want to earn four weeks off during your first year of employment?
Do you want low and no cost health insurance options? If you
answered yes to any of these questions, you need to complete your
application now. Work for the city you love!!!
The Information Technology Division is actively seeking one (1)
Senior Systems Engineer.
Did you know as a City of Jacksonville employee, you would also
have 12 paid holidays and a personal leave day as well? In
addition, to health insurance, dental, vision, life insurance and
flexible spending plans are also available. City of Jacksonville
employees are also eligible for Federal Student Loan Forgiveness
after 10 years of public service and on-time payments.
The Systems Engineer Senior reports to the Server Infrastructure
Manager and is an advanced technical position. The incumbent is
responsible for implementation, configuration, upgrade, monitoring,
troubleshooting, and administration of the City of Jacksonville
mission critical server technology software and hardware
infrastructure.
Examples of Work
Participates in long-range enterprise technical planning by
providing consultative direction, recommendations and authoritative
engineering judgment in the decision making process for future
efforts.
Provides guidance and work leadership to less-experienced /
non-senior infrastructure team members and may have supervisory
responsibility.
May serve as a technical team or task lead.
Serves as subject matter expert for IT projects, products and
services.
Develops and documents standard operating procedures.
Manages the services, products, and infrastructure to include
current and prior versions of active directory, EMC storage area
networks (SAN), VMware virtualization, Microsoft Windows Server and
Unix OS platforms, Microsoft Systems Center Configuration Manager
(SCCM), Microsoft Systems Center Operations Manager (SCOM),
Microsoft 365 cloud-based email, application and data storage.
Diskeeper defragmentation, Citrix client remote access, F5 software
load balancing, Microsoft Exchange, Symantec file and email
archiving, Solarwinds suites of application (server and application
monitoring, Network Monitoring and software distribution, etc.) ,
Proficient with Powershell scripting for process automation,
troubleshooting, and configureation. WatchGuard firewall and
email/spam filtering, Webtrends web analytics, Symantec Netbackup,
Avamar backup solution with a Data Domain environment, patch
management, backend-technology for Commercial Off The Shelf (COTS)
and in-house developed applications, and cloud based solutions.
Operates personal computer including word, spreadsheet, database,
and other related software to include Visio.
Works closely with Enterprise Architects and System Architects, and
business units to assist with the design of infrastructure
solutions to meet business requirements. The incumbent will have
both leadership and technical skills to effectively and efficiently
communicate technical terms and direction in a way that is easily
understood by IT staff and business customers.
Integrates monitoring and configuration services as appropriate,
(SCCM, SCOM, Solarwinds, etc.)
Creates and implements simple to complex powershell scripted
solutions for various operational support.
Implements and configures hardware, system software, and business
software.
Documents product implementation and upgrade steps in
easy-to-follow instructions, and creates necessary technical design
documents.
Conducts proactive maintenance of IT infrastructure with no
supervision including maintaining high level of systems
availability, monitoring systems performance and reliability to
mitigate outages and system interruptions, managing tools for
providing early warning and alerts, and monitoring system capacity
utilization and taking proactive steps to avoid over
utilization.
Works with vendors to resolve system outages, advanced technical
hardware and software issues.
Serves as escalation point for critical and complex issues from
junior team members.
Diagnoses and resolves advanced technical issues, conducts root
cause analysis, demonstrates consistent level of accuracy with
problem resolution.
Performs firmware and operating systems upgrades and patches.
Performs backups and restores of customer data.
Configures, tests and pilots deployment of new technologies and
solutions.
Participate in disaster recovery tests and planning.
Responds to and resolves assigned tickets and requests.
After hours work as required.
Demonstrates proficiency in the City of Jacksonville's
competencies.
Performs related duties as required.
(These essential functions are not to be construed as a complete
statement of all duties performed. Employees will be required to
perform other job related duties as required.)
Open Requirements/Supplemental Information
Nine (9) years of education and/or experience in information
technology which must include
At least five (5) years of experience in the systems engineer role
or equivalent server infrastructure role.
Bachelor's degree from an accredited institution in IT, Computer
Science, or related field preferred.
LICENSING/CERTIFICATION/REGISTRATION:
Depending upon assignment, may be required to obtain specialized
certifications.
FL Class E Driver's License Is required prior to appointment and
must be maintained.
City of Jacksonville Public Driver Certification Is required prior
to appointment and must be maintained.
OTHER REQUIREMENTS:
A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at
www.coj.net. Work history is required for all employment/volunteer
work in which qualifications are being based. When meeting/basing
qualifications on education, a copy of your college transcript,
with your social blacked out, is required with your application.
Transcripts do not need to be official, but must state your name,
the school's name, classes taken, grades received, type of degree,
and date degree was conferred.
The application system works best with Google Chrome or Edge with
Chromium web browsers. Please try to apply using one of these
browsers. Be sure to add coj.net to your safe senders list to
ensure you receive email notifications. You may also track the
status of your application and see notifications by logging into
your account.
Certain servicemembers and veterans, and the spouses and the family
members of such service members and veterans, receive preference
and priority, and certain servicemembers may be eligible to receive
waivers for postsecondary educational requirements, in employment
and are encouraged to apply for positions being filled.
If claiming veteran's preference, you must attach a DD-214 (Member
Form-4 copy) or military discharge papers, or equivalent
certification from the Department of Veterans Affairs listing
military status, dates of service and character of discharge. You
must also attach the Veterans Preference Certification Form and if
applicable, the additional forms as noted here:
http://www.coj.net/departments/employee-services/veterans-preference
If a candidate believes he or she was not afforded veteran's
preference, he or she may file a written complaint, within 60
calendar days upon receipt of notification of the hiring decision,
requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans' Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email: VeteransPreference@fdva.state.fl.us
The City of Jacksonville provides a wide array of benefits to meet
the diverse needs of our employees. Our comprehensive benefit
programs include medical, dental and vision plans; life insurance
coverage for you and your dependents; flexible spending plans for
medical reimbursement, dependent care, parking, and transit
expenses; an employee assistance program for you and your
dependents; a 457(b) tax-deferred compensation plan to supplement
your retirement, and a ROTH IRA plan. We also provide an extensive
wellness program that includes a health intervention program if
qualified, lunch and learns, health fairs, and discounted gym
memberships. Please visit the Employee Benefits website for details
on all the plans we offer.
www.coj.net/benefits
01
Each applicant must complete this supplemental questionnaire as a
part of the application screening and selection process. The
information you provide will be reviewed and used to determine your
eligibility to move forward in the selection process. Copying and
pasting your resume or stating "see resume" does NOT fulfill the
requirements of the question. Incomplete responses, false
statements, omissions, or partial information may result in
disqualification from the selection process. Do you agree to answer
each supplemental question truthfully and certify that your
responses can be verified from information included within the
application?
Yes
No
02
Are you authorized to work in the United States without sponsorship
from the City of Jacksonville either now or in the future?
Yes
No
03
The budgeted annual salary range for this position is $89,738.71 -
$96,844.05. This is not negotiable. If selected, would you be
willing to accept this position in this pay range?
Yes
No
04
A Bachelor's degree from an accredited institution in IT, Computer
Science, or related field is preferred. Do you have a bachelor's
degree or higher in one of these fields?
I have a Bachelor's degree or higher in one of the preferred
fields.
I have a Bachelor's degree or higher in another field.
I do not have a bachelor's degree or higher.
05
If you have a degree, indicate which degree you have and include
any major/minor. If basing qualifications on education, a copy of
your college transcript is required with your application.
06
Do you have a minimum of nine (9) years of education and/or
experience in information technology?
Yes
No
07
Provide a detailed description (at least 3-4 complete sentences) of
your experience.
08
Indicate the organization(s) you worked for where you gained this
experience.
09
Do you have a minimum of five (5) years of experience in the
systems engineer role or equivalent server infrastructure role?
Yes
No
10
Provide a detailed description (at least 3-4 complete sentences) of
your experience.
11
Indicate the organization(s) you worked for where you gained this
experience.
12
Do you have a valid motor vehicle operator license that is not
under suspension/revocation or restricted under any pending or
current citations/court proceedings? Please indicate which license
you possess.
FL Class A Commercial Driver License (CDL)
FL Class B Commercial Driver License (CDL)
FL Class C Commercial Driver License (CDL)
FL Class E Driver License
GA Standard Driver's License
GA Class A Commercial Driver's License (CDL)
GA Class B Commercial Driver's License (CDL)
GA Class C Commercial Driver's License (CDL)
License from another State.
Learner Permit
My license is currently invalid.
I do not possess any type of Driver's License.
13
Have you been cited for more than three (3) moving violations, or
two (2) at fault accidents within the past 12 months from current
date?
Yes
No
14
Have you been convicted of Driving-Under-the-Influence (DUI) in any
state during the last 36 months from current date?
Yes
No
15
Have you been considered a "Habitual Traffic Offender" (HTO) within
the past 12 months from current date?
Yes
No
16
I consent to the City of Jacksonville using the driver's license
information I have provided to access a driver's license report
from the Department of Highway Safety and Motor Vehicles. I
understand if one was accessed with relation to this application, a
copy will be provided to me upon request.
Yes, the City of Jacksonville has my consent to check my driver's
license.
No, I do not wish to give consent to the City of Jacksonville to
check my driver's license.
17
Provide your full Driver's License or Identification number. If a
correct number is not provided, your application will be considered
incomplete and may result in disqualification from the selection
process.
18
If you are requesting veterans preference, you MUST download the
appropriate state of Florida form (even if you don't live in
Florida) and attach it to your application. FAILURE TO DO SO WILL
DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at
http://www.coj.net/departments/employee-services/veterans-preference
Yes, I am claiming veterans preference and I understand that I MUST
download the appropriate form and attach it to my application.
No, I am not claiming veterans preference and this does not apply
to me.
19
If basing/meeting qualifications based on education, a copy of your
college transcript is required with your application. College
transcripts do not need to be official, but must state your name,
the name of the school, type of degree, classes taken, grades
received and date degree was conferred. NOTE: A copy of your
diploma does not meet this requirement. Transcripts from colleges
outside of the U.S. must be converted to U.S. Standards. If
required documents are not provided your application will be
considered incomplete and may result in disqualification from the
selection process.
Required Question
Agency
City of Jacksonville
Address
117 W. Duval St. Suite 150 Jacksonville, Florida, 32202
Website
http://www.coj.net/departments/employee-services.aspx
Apply
Please verify your email address Verify Email
Keywords: City of Jacksonville, Jacksonville , Senior Systems Engineer - Information Technologies, IT / Software / Systems , Jacksonville, Florida
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