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IT Systems Administrator - Field Technician

Company: Iventure Solutions
Location: Jacksonville
Posted on: May 11, 2024

Job Description:

DescriptionIn this hybrid role you will install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications both at client sites and remotely. As an IT Systems Administrator, you will also install new PCs, migrate data, resolve issues escalated from the help desk, and resolve network issues at multiple sites.Position Overview*Candidate MUST live in Florida and travel to local client sites as needed.*You are a great IT System Administrator candidate if you have.....Bachelors Degree, business related field preferred, or equivalent experience5+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows-based network environment. Specifics include:Microsoft Windows Server (latest OS) and Exchange Server (or enterprise mail systems)Experience working with the O365 ecosystemAzure ecosystemActive Directory, Group PolicyAll current Microsoft Desktop Operating SystemsExperience with XenApp/RDS or other VDI technologiesExperience with LAN and WAN technology and firewalls required, including but not limited toCiscoMerakiFortinetArubaExtensive hands-on experience with Windows Server and Exchange, including maintenance and support.Microsoft Certified Professional Status (MCSE or MCITP)Strong communication skills both verbal and written.Excellent customer service skillsValid drivers license and insurance with reliable transportation. This position will require infrequent local travel.Flexibility to accommodate after-hours and weekend client and team member needs.Participation in a 1-week 24x7 on-call backup rotation, approximately every 2-3 monthsWhat you'll be doing as an IT System Administrator..Install and support a wide range of PC and PC related applications, Windows and MacSupport Microsoft Windows server and network technologiesInteract with users in-person daily on technology use, iVenture accepted practices and issue resolutionManagement and troubleshooting of on premise and cloud environmentsMaintain network configurations and assess and resolve network performance issues (internet bandwidth problems, ISP and firewall/router issuesProvide Tier 2 and Tier 3 desktop and application support, including new user setups, line of business application support, and hosted application supportProduce, maintain and update technical documentationOrganize and execute desktop projects, ranging from 1 day 2 weeksTypical Week: 30% Windows server support, 50% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetingsPerks of working here as an IT System Administrator..WFH FlexibilityFocus on Work/Life BalanceWe match 4% on your 401KPaid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second yearComprehensive benefits package which includes paid life insurance and paid long term disabilityPeerfit membership - providing free sessions at local gyms and studiosPaid Maternity, Paternity and foster leaveQuarterly employee/family outingsCareer path road mapping$200 spend in our iVenture Company Store on your anniversary year with us!Real Culture initiatives and recognition, not just pizza parties360 degree feedback. You talk, we listen.Mileage reimbursementSuper cool technology virtual lab, paid certifications and training daysiVenture is rated by its employees as a 'Great Place to Work' and has a strong culture and exceptional core valuesSmoking is prohibited at iVenture offices and client sites.Additional Information:Valid drivers license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed.Applicant selected will be subject to a criminal, employment, credit and motor vehicle background checkAbout iVenture SolutionsFor more than 20 years, iVenture has been solving IT problems by providing personalized service and solutions with a relentless commitment to service. iVenture is built on the foundation of delivering premium IT experiences, which guides every aspect of our operation. We impact our clients every day with our expertise, execution and experience.Expertise: Our people have the experience and knowledge to deliver solutions proactively, committed to solving client issues and establishing trust.Execution: Supporting and empowering clients, deeply committed to robust service standards.Experience: Integrity guides our people, resulting in satisfied clients who appreciate the difference we make.At iVenture, we are problem solvers and critical thinkers who personalize service and do it right the first time. Relentlessly committed to the highest standards, iVenture drives resolution and inspires change by proactively resolving IT, cloud and cybersecurity challenges. Unique in the industry, we work for our clients the way that we work for our people; through impactful relationships and deep understanding. With 20+ years of operations under our belt, we bring unparalleled technical experience to the service of others, for a better, more efficient and secure future.Learn more about what our employees say about us here: Great Place to WorkNo office politics, no dead-ends. We mean what we say and expect the same.by Jobble

Keywords: Iventure Solutions, Jacksonville , IT Systems Administrator - Field Technician, IT / Software / Systems , Jacksonville, Florida

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